Mona Putri Rahmi
Senior Account Manager
Jakarta
Summary
Experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain and renew client contracts, ensuring alignment with business objectives. Track record of leveraging analytical insights to drive client retention and business development.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Senior Account Manager
Serious Technology, Sdn Bhd
09.2012 - 12.2015
- Develop and execute sales strategies
- Maintain and strengthen a large portfolio of clients
- Manage sales budgets and set targets
- Coordinate with technical team for demo, set up, installation, training and technical support
- Manage company's events and workshops in landing new market segmentation
- Arranging high level meeting appointment especially for executive presentation
- Closed major deals and followed up senior business relationships with Media Indonesia, Republika, Jawa Pos, Kompas Gramedia, Berita Satu Media, Bali Post, and Tempo Media
- Appointed as company representation in WAN IFRA World Publishing CEO conference in Hongkong 2014
- Successfully led and managed an international event 'Woodwing Digital Asset Management Asian Tour 2014' in Jakarta attended by 150 participants from 5 countries
Marketing Manager
Devy Event Organizer
01.2011 - 08.2012
- Develop relationships across targeted customers
- Manage all sales related aspects for customers including pricing and service levels
- Identify new sales and marketing opportunities
- Develop product literature and sales collateral
- Closed major deals with local government for the Tour de Singkarak International events, Pekan Olahraga Daerah (local sport competition) and MTQ tingkat provinsi (an Alqur'an reading competition)
Account Executive
PT. Mobafone Indonesia
07.2010 - 12.2010
- Promote company’s innovation business to consumer
- Conduct sales presentation and product demos to achieve monthly sales goals
- Work with merchants to develop advertising copy and assist in financial viability
- Develop relationship with agents and respond to questions from merchants and subscribers
- Leverage social media to promote companies services and finalize design for online offer with team design
- Excellent project management skills to ensure the timely and accurate delivery of projects from inception to delivery, billing and collect
Marketing Executive
PT. Indodriver Indonesia
01.2010 - 07.2010
- Identify prospect clients and arrange follow up approaches
- Establish and maintain relationship with clients
- Coordinate with operational staff to deliver administrative tasks
Education
Bachelor of Arts - English Literature
Andalas University
Padang, West Sumatera 08.2005 - 08.2009
Skills
Communication skills
Public speaking
Contract management
Event management
Meeting arrangement
Presentation skills
Excel
Word
PowerPoint
Account management
Account development
Teamwork and collaboration
Customer service
Client relationship management
Business development
Sales and marketing collateral
Accomplishments
- Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
- Resolved product issue through consumer testing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Everything in life is just for a while.
Philip K. Dick
Languages
English
Advanced (C1)
Timeline
Senior Account Manager
Serious Technology, Sdn Bhd
09.2012 - 12.2015
Marketing Manager
Devy Event Organizer
01.2011 - 08.2012
Account Executive
PT. Mobafone Indonesia
07.2010 - 12.2010
Marketing Executive
PT. Indodriver Indonesia
01.2010 - 07.2010
Bachelor of Arts - English Literature
Andalas University
08.2005 - 08.2009