Monique Hoffman

• Assisted patients with daily living activities and personal hygiene.
• Monitored vital signs and reported changes to nursing staff.
• Provided compassionate care and emotional support to patients and
• families.
• Documented patient care information accurately in electronic health records.
• Collected urine samples and sent them down to the lab.
• Collaborated with healthcare team members to ensure quality patient care.
• Did nose swabs and sent them down to the lab.
• Took IV’s out
• Took out Foley catheters
• Helped train new nursing assistants on best practices and protocols.
• Responded promptly to patient calls and needs throughout shifts.
• Ensured compliance with HIPAA regulations regarding confidentiality of information.

• Assisted residents with daily living activities and personal hygiene.
• Maintained cleanliness and safety of resident areas and equipment.
• Documented care provided in resident files accurately and timely.
• Provided emotional support and companionship to residents daily.
• Participated in training sessions to improve caregiving skills and knowledge.
• Provided assistance with activities of daily living, including bathing, dressing and grooming.
• Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
• Answered patient call lights promptly and responded to requests appropriately.
• Demonstrated excellent customer service skills when interacting with patients, families and guests.
• Assisted patients in ambulation and transfers using proper body mechanics.
• Reported changes in patient conditions to registered nurse or physician.
• Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
• Ensured compliance with HIPAA regulations regarding confidentiality of information.
• Monitored food intake and output as directed by nursing staff.

• Assisted residents with daily living activities and personal care needs.
• Monitored vital signs and reported changes to nursing staff promptly.
• Maintained cleanliness and safety in resident living areas and common spaces.
• Provided emotional support and companionship to enhance residents' well-being.
• Documented patient information accurately in electronic health records system.
• Participated in training sessions to improve caregiving skills and knowledge base.
• Provided assistance with activities of daily living, including bathing, dressing and grooming.
• Performed vital sign assessments, such as taking blood pressure and temperature.
• Documented patient care services by charting in designated areas.
• Answered patient call lights promptly and responded to requests appropriately.

•Administered medications in a safe prompt manner

• Provided exceptional customer service and addressed guest inquiries promptly.
• Collaborated with kitchen staff to ensure timely food preparation and delivery.
• Maintained cleanliness and organization of dining areas and service stations.
• Recommended daily specials and upsold menu items to enhance guest experience.
• Processed customer orders accurately using point-of-sale systems.
• Handled cash transactions and managed payment processing efficiently.
• Resolved customer complaints with professionalism to ensure satisfaction.
• Provided excellent customer service to ensure satisfaction.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Provided exceptional service to high volume of daily customers.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Greeted customers, answered questions, and recommended specials to increase profits.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Followed health safety guidelines when preparing and serving food products.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

• Provided excellent customer service in a fast-paced dining environment.
• Took and accurately processed food and beverage orders from guests.
• Collaborated with kitchen staff to ensure timely meal preparation.
• Maintained cleanliness and organization of dining areas throughout shifts.
• Assisted with training new servers on restaurant procedures and menu items.
• Handled customer inquiries and resolved issues promptly and professionally.
• Managed cash transactions and processed payments efficiently at the register.
• Set up tables for dining service, ensuring proper arrangement and presentation.
• Provided excellent customer service to ensure satisfaction.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Provided exceptional service to high volume of daily customers.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Greeted customers, answered questions, and recommended specials to increase profits.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Followed health safety guidelines when preparing and serving food products.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.