Montana Martens
Idaho Falls
Summary
Experienced skincare specialist with background in providing personalized care and treatments to clients, improving skin health through innovative techniques. Skilled in assessing client needs, recommending products, and performing various facial and body treatments. Demonstrated ability to enhance customer satisfaction and loyalty by creating customized skincare routines. Contributed to increased repeat business by delivering exceptional service and fostering positive client relationships.
Overview
1
1
year of professional experience
Work History
Major Retailer
Poppy and Pout
Idaho Falls
02.2025 - Current
- Generated weekly sales reports for management review.
- Collaborated with team members to achieve individual and collective goals.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Restocked shelves with merchandise in accordance with company policies.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Inspected merchandise regularly for damage or defects before placing them on sale.
Esthetitian
The Wellness Club
Idaho Falls
01.2025 - 02.2025
- Inspected client's skin to determine best courses of treatment.
- Recommended additional treatments or products based on individual customer needs.
- Conducted private client consultations.
- Educated clients on skin conditions, treatments and products to grow sales.
- Greeted clients upon arrival to spa and provided information about services offered.
- Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
- Set up patient rooms and sterilized equipment.
- Maintained cleanliness of treatment room and equipment between appointments.
- Developed a thorough understanding of available services by participating in training sessions.
- Kept detailed records of client preferences, skin and products to provide seamless service.
- Provided excellent customer service and skincare treatments to clients.
Cashier
Real Deals Home Decor
Idaho Falls
01.2024 - 03.2024
- Cash register duty’s
- Clean and organization skills
- Customer service
- Back-stocking products
- Worked closely with front-end staff to assist customers.
- Welcomed customers, offering assistance to help find store items.
Education
Esthetician -
Paul Mitchell The School
Rexburg, ID12-2024
High School Diploma -
Thunder Ridge High School
Idaho Falls05-2024
Skills
- Skin analysis
- Customer consultation
- Client relationship management
- Product knowledge
- Time management
- Team collaboration
- Effective communication
- Goal-oriented mindset
- Creativity and innovation
- Relationship building
- Customer engagement
- Friendly and helpful
- Staff support
- Goal driven
- Cash register operation
- Reliable and responsible
- Basic mathematics
- Engaging with diverse customers
- Problem-solving abilities
Timeline
Major Retailer
Poppy and Pout
02.2025 - Current
Esthetitian
The Wellness Club
01.2025 - 02.2025
Cashier
Real Deals Home Decor
01.2024 - 03.2024
Esthetician -
Paul Mitchell The School
High School Diploma -
Thunder Ridge High School