Morgan Armstrong
Pocatello
Summary
Proven Office Manager with a track record of enhancing operational efficiency at Mountain Land Physical Therapy by adeptly managing office administration and excelling in customer service. Skilled in organizational tasks and office management, demonstrated through meticulous financial record-keeping and inventory oversight. Achieved significant improvements in client satisfaction and operational workflows by leveraging exceptional multi-tasking abilities and clear communication.
Overview
17
17
years of professional experience
Work History
Real Estate Agent
Silvercreek Realty Group
07.2020 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Physical Therapy Office Manager
Mountain Land Physical Therapy
01.2014 - 12.2016
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Office Manager
The Orthopedic Specialty Hospital
01.2011 - 12.2013
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
CNA
Salt Lake Regional Medical Center
01.2008 - 12.2011
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Associate of Science - Health Sciences
Salt Lake Community College
Salt Lake City, UT05.2008
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Scheduling and calendar management
Timeline
Real Estate Agent
Silvercreek Realty Group
07.2020 - Current
Physical Therapy Office Manager
Mountain Land Physical Therapy
01.2014 - 12.2016
Office Manager
The Orthopedic Specialty Hospital
01.2011 - 12.2013
CNA
Salt Lake Regional Medical Center
01.2008 - 12.2011
Associate of Science - Health Sciences
Salt Lake Community College
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