Moria Augusta Sibuea

Work History

Community Social Worker

Mecwacare

01.2023 - 12.2023

Assessment and Case Management : Conducting comprehensive assessments of individuals' needs, strengths, and challenges to develop personalized care plans. This involves evaluating physical, cognitive, emotional, and social functioning to determine appropriate interventions and support services.
Supportive Counseling : Providing emotional support, guidance, and counseling to individuals and their families facing aging-related issues, disabilities, or mental health challenges. Offering coping strategies, problem-solving techniques, and referrals to specialized services as needed.
Caregiver Support : Providing education, training, and respite services to caregivers and family members supporting aging individuals or individuals with disabilities. Offering guidance on effective communication, stress management, and self-care strategies to enhance caregiving skills and prevent burnout.
Crisis Intervention : Responding to crisis situations, such as mental health crises, emergencies, or instances of abuse or neglect. Collaborating with emergency services, law enforcement, and healthcare professionals to ensure the safety and well-being of individuals in crisis.
Documentation and Reporting : Maintaining accurate and confidential records of client assessments, service plans, progress notes, and outcomes. Ensuring compliance with legal and ethical standards, confidentiality protocols, and reporting requirements.

Area Retail Analyst

PT. HM SAMPOERNA Tbk Philip Morris International

01.2021 - 03.2022

Data Analysis : The Area Retail Analyst collects and analyzes various types of data related to retail sales, consumer behavior, and market trends. This involves examining sales figures, inventory levels, pricing data, and other relevant metrics to identify patterns, opportunities, and potential challenges.
Market Research : Conducting market research to understand the competitive landscape, consumer preferences, and emerging trends within the designated area. This may involve gathering information through surveys, interviews, and field observations to gain insights into consumer behavior and preferences
Performance Evaluation : Assessing the performance of retail outlets within the area against key performance indicators (KPIs) such as sales targets, market share, and profitability. Identifying underperforming stores and working with retail partners to develop strategies for improvement.
Merchandising Analysis : Evaluating the effectiveness of product placement, shelf positioning, and promotional displays in retail stores. Recommending adjustments to optimize product visibility, enhance brand visibility, and drive sales.
Compliance Monitoring : Ensuring compliance with regulatory requirements and industry standards governing the sale and marketing of tobacco products. This includes monitoring advertising restrictions, age verification procedures, and product labeling requirements.
Reporting and Communication : Presenting findings, insights, and recommendations to internal stakeholders, including management, sales teams, and marketing departments. Communicating regularly with retail partners to share performance data, discuss opportunities, and address concerns.
Training and Support : Providing training and support to retail staff on product knowledge, merchandising best practices, and sales techniques. Offering guidance on compliance issues and assisting with the implementation of retail initiatives and promotions.

Supervisor Consumer Engagement

PT. HM SAMPOERNA Tbk Philip Morris International

11.2018 - 01.2021

Developing Marketing Campaigns: Creating and executing marketing campaigns to promote tobacco products, utilizing various channels such as digital, print, and experiential marketing.
Consumer Research: Conducting market research and analysis to understand consumer preferences, behaviors, and trends related to tobacco products. This could involve surveys, focus groups, and data analysis.
Brand Management: Managing the brand image and ensuring consistency in messaging across all consumer touchpoints. This may involve collaborating with creative teams to develop branding materials.
Event Planning: Organizing and participating in events, trade shows, and sponsorships to connect with consumers and promote tobacco products. This could include hosting tastings, sponsoring concerts or sports events, and collaborating with retailers
Collaboration: Working closely with cross-functional teams such as sales, brand department, and regulatory affairs to align consumer engagement efforts with business goals and objectives.
Analysis and Reporting: Tracking and analyzing the effectiveness of consumer engagement initiatives through key performance indicators (KPIs) such as sales data, brand awareness, and consumer feedback. Presenting findings and recommendations to management.
Training and Development: Providing guidance and training to team members on consumer engagement best practices, industry trends, and regulatory requirements.

P&C Management of Development Team - Apprentice

PT. HM SAMPOERNA Tbk Philip Morris International

05.2017 - 10.2018

Participated in team meetings and contributed valuable input for process improvements.
Assisting Manager to be responsible in early hire development program INKOMPASS global internship and Graduate Trainee as a main pipeline.
Assisting Manager to conduct INKOMPASS Program Onboarding, development program, until graduation and Graduate Trainee development camp twice a year and graduation ceremony.
Supported project teams (INKOMPASS & Graduate Trainee Program) by conducting research, compiling data, and preparing reports as needed.
Handle INKOMPASS Internship Global Program supporting administrative, event organizing, travel arrangements, and budgeting for INKOMPASS program

Summary

Overview

Work History

Community Social Worker

Area Retail Analyst

Supervisor Consumer Engagement

P&C Management of Development Team - Apprentice

Education

Diploma - Individual Support

Bachelor of Education - Management of Education

Skills

Award

Timeline

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