Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
AssistantManager

Mridul SHARMA

Lucknow

Summary

I bridge culinary creativity with innovation—developing cutting-edge recipes, refining food products, and translating trends into scalable, market-ready solutions.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Chaayos
10.2024 - Current

Trained and developed staff, fostering a collaborative environment for improved performance.

Coordinated promotional events, increasing brand visibility and customer engagement within the community.-

* Doritos event - Created enchiladas with doritos

* Pepsico event - Created a small menu for pepsico HQ

* Paytm event - Created and managed ODC for paytm HQ


- Menu creation for chaayos experience.

- Sop development for chaayos

- 2.0.Bakery development - cheesecakes, tea cakes, brownies, fudges ,croissant puffs,Tarts.

- Product launch - Summer ( Beverages , Matcha , slush , lemonades , boba fizz)

- Product launch - Monsoon ( Protein chilla and Korean bun )

- Product launch - Winter ( Malai cheeni toast, Kesar cloud, Brownie, Blueberry crumble)

Senior Executive Manager

Chaayos
10.2023 - 09.2024

Implemented new technology solutions that improved our RnD process.

Did mixing of Indian and Mexican cuisine- taco with kebab

Product launch - Winter ( Tacos and Teas)

Product launch - Summer ( Cold Beverages )-

New category of beverages - slushes, lemonades, smoothies

Product launch - Monsoon ( Boba Teas)

did trials for Korean beverages- popping boba and tapioca boba

Mentored junior managers, fostering leadership skills and promoting team collaboration.

Executive

Chaayos
10.2022 - 09.2023

Did research on a new concept creation - mixing of chai and frappe to create chai frappaccino

Product launch- Summer ( Chai Frappes and bakery).

Product launch- Monsoon ( Corn fritters and Pinwheel samosa).

Executed daily business operations, ensuring adherence to company policies and standards

Freelancer

Chaayos
04.2022 - 10.2022

Product Launch - Monsoon ( Pakode ).

Product launch - Winter ( Rolls and Teas ).

Managed inventory , tracking supplies and placing orders as needed.

Education

Masters in Travel And Tourism Management - Tourism And Hospitality Management

IGNOU
Lucknow
12-2025

New Food Product Training - NPD

MSME Govt. of India
ONLINE
11-2025

Bachelor of Science - Culinary

Institue of Hotel Management Gurdaspur
Gurdaspur
03-2022

Skills

  • Bakery product development
  • Product innovation in beverages
  • Operational efficiency improvement
  • Product development
  • Experimental product development
  • COGS analysis and optimization
  • Team training facilitation
  • Audits and checks of Cafe
  • ODC management

Accomplishments

    - Product simplification-Simplification of SOPs for easy operations

    -Standardization of Shots-Standardizing th gramage of spice from the shot bottles

    - Spice Standardization

    - Benchmarking and documenting the specs of the RMs

    - Beverage portfolio creation

    - Creation of category / beverages as per the market needs and trends

    - Bakery portfolio creation

    - Bakery development and upgrades in our current products

    - Chaayos 2.0 training of staff for new menu

    - Developing scalable bakery recipes

    - Creation of jellies, syrups , sauces for new products

    - Handovers to bakery/ kitchen

    - Recipe handovers to base kitchen

    - Training of chefs of third party bakery

    - Fixing of errors while scaling the recipe

    - COGS control -Controlling of Cost and the expenses without affecting the quality

    - Inhouse Sourdoughs -creation of wholewheat sourdough loafs, brioche , etc

    - Beverage development -portfolio of Matcha , Coffee, Spritzers, Smoothies, Teas, Frappes, etc

Languages

English
Hindi
Punjabi

Timeline

Assistant Manager

Chaayos
10.2024 - Current

Senior Executive Manager

Chaayos
10.2023 - 09.2024

Executive

Chaayos
10.2022 - 09.2023

Freelancer

Chaayos
04.2022 - 10.2022

Masters in Travel And Tourism Management - Tourism And Hospitality Management

IGNOU

New Food Product Training - NPD

MSME Govt. of India

Bachelor of Science - Culinary

Institue of Hotel Management Gurdaspur
Mridul SHARMA