Muhamad Aprizal
Employees
Bekasi
Summary
Proven leader with a track record of enhancing team efficiency and customer satisfaction at PT. Chao Long Motor Parts Indonesia. Excelled in strategic planning and team leadership, boosting customer retention significantly. Skilled in training and mentoring, with a keen focus on developing staff skills and performance management. Achievements include implementing actionable improvements based on customer feedback.
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Assistant Supervisor
PT. Chao Long Motor Parts Indonesia
Bekasi, Indonesia
02.2016 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
Operator
PT. Adis Dimension Footwear
06.2009 - 05.2014
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Operator
PT. Yamaha Indonesia Motor Manufacturing
05.2007 - 04.2008
- Inspected final products for defects and flaws using proper QA procedures.
- Used equipment properly to avoid workplace hazards or injuries.
- Set up and adjusted machines for day-to-day operations.
- Handled raw materials efficiently, minimizing waste during the production process.
- Participated in training sessions to enhance skills and knowledge.
Operator
PT. Yamaha Indonesia Motor Manufacturing
12.2005 - 11.2006
- Inspected final products for defects and flaws using proper QA procedures.
- Used equipment properly to avoid workplace hazards or injuries.
- Set up and adjusted machines for day-to-day operations.
- Handled raw materials efficiently, minimizing waste during the production process.
- Participated in training sessions to enhance skills and knowledge.
- Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
Education
Bachelor of Economics - Accounting
Universitas Serang Raya
Serang, Banten, Indonesia 10.2010 - 05.2014
Skills
Schedule development
Training and mentoring
Priority management
Processes and procedures
Team building
Performance Management
Audit reporting
Team Leadership
Customer Relationship Management
Product Development
Negotiation
Strategic Planning
Accomplishments
- Collaborated with team of 5 in the development of Speedometer.
- Resolved product issue through consumer testing.
Certification
YPQ Trainer certificate
Timeline
YPQ Trainer certificate
12-2023
TVP certificate
03-2017
ISO 9001:2015 & ISO IATF 16949:2016 certificates
12-2016
Assistant Supervisor
PT. Chao Long Motor Parts Indonesia
02.2016 - Current
Bachelor of Economics - Accounting
Universitas Serang Raya
10.2010 - 05.2014
Operator
PT. Adis Dimension Footwear
06.2009 - 05.2014
Operator
PT. Yamaha Indonesia Motor Manufacturing
05.2007 - 04.2008
Operator
PT. Yamaha Indonesia Motor Manufacturing
12.2005 - 11.2006
Similar Profiles
Arum KusumaningtyasArum Kusumaningtyas
Import Export Specialist at PT. Yamaha Motor Parts Manufacturing IndonesiaImport Export Specialist at PT. Yamaha Motor Parts Manufacturing Indonesia
Yuliarso Dwi AnantoYuliarso Dwi Ananto
Purchasing Assistant Manager at PT. Nissan Motor IndonesiaPurchasing Assistant Manager at PT. Nissan Motor Indonesia
Reza MaulanaReza Maulana
Cluster Business Development Manager at PT. Commeasure Solutions Indonesia (Reddoorz Indonesia)Cluster Business Development Manager at PT. Commeasure Solutions Indonesia (Reddoorz Indonesia)