Muhamad Nurul Ardi
Regional Sales Head
Bogor
Summary
Proven leader in sales and operations, adept at key account management and staff development, significantly expanded territories for Cashlez Worldwide. Skilled in strategic planning and customer relationship management, consistently achieving growth through innovative strategies and strong team mentorship. Enhanced client satisfaction and sales metrics, demonstrating exceptional operational and relational expertise.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Regional Sales Head
Cashlez Worldwide
07.2023 - Current
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Researched customer needs, market trends and competitor activities.
- Conducted regular market research to identify gaps in the market and create customized solutions addressing specific client requirements.
- Implemented effective training programs for new hires as well as ongoing professional development initiatives for existing staff members.
Account Manager
Go To Financial
Jakarta, Jakarta
04.2022 - 07.2023
- Acquiring potential merchants for GoPay and MOKA POS products
- Managing existing merchants with the potential for growth in terms of business and GTV for both GoPay and MOKA merchants
- Developing appropriate promotional programs tailored to the existing merchant's business
- Ensuring the distribution and visibility of POSM for both existing and new merchants
- Managing and developing the CVS or SE team to contribute effectively to the company
- Providing progress reports and updates on achieved OKRs to the leader
Regional Sales Manager
Loket Pintar Indonesia
Jakarta, Jakarta
11.2015 - 04.2022
- Monitor and analyze monthly productivity targets in Jakarta and Banten areas.
- Capable of expanding outlets in promising areas.
- Ensure each outlet is strategically located in high-potential areas.
- Evaluate productivity achievements of Supervisors (SPV) and Area Sales Managers (ASM) on a monthly basis.
- Conduct training calls and supervisory calls during each visit to area.
- Maintain continuous communication with distributors, wholesalers, and retailers to ensure smooth operations and share updates on programs, products, etc.
- Develop strategic manpower plan (MPP) for territories under their responsibility.
- Monitor turnover balances and credit limit transactions weekly.
- Drive merchant investment balances in line with merchant transaction growth.
- Periodically assess and analyze market conditions to provide insights for effective marketing strategy development.
- Analyze Profit & Loss (P&L) statements and deliver growth in profits to stakeholders.
Sales Operations Manager
Huawei Mobile
Jakarta, Jakarta
11.2014 - 11.2015
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
- Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
Area Sales Head
Blackberry Field Sales Team
Jakarta, Jakarta
08.2011 - 11.2014
- Developed both long-term strategic vision and strategy for team and managed day-to-day sales operations.
- Expanded market share through the successful execution of product launches and promotional campaigns.
- Provided training and mentoring on business account and prospect engagement, consistently collaborating with leadership to generate leads and develop productive account relationships.
- Championed a customer-centric approach throughout the sales organization, emphasizing the importance of delivering exceptional service and building strong relationships with clients.
Head of Store
Sitcomindo Group
Jakarta, Jakarta
05.2007 - 08.2011
- Boosted employee morale through recognition programs, team-building activities, and professional development opportunities.
- Created a positive work atmosphere by being approachable, fair-minded when dealing with conflicts among employees; this led them feeling motivated at their jobs.
- Enhanced customer satisfaction by ensuring a high level of service and addressing concerns promptly.
Education
High School Diploma -
Universitas Padjadjaran
Bandung 07.2004 - 07.2007
Skills
Key Account Management
Operations Management
Sales Presentations
Customer Relationship Management
Strategic Planning
Sales Training
Staff Development
Expanding territories
Timeline
Regional Sales Head
Cashlez Worldwide
07.2023 - Current
Account Manager
Go To Financial
04.2022 - 07.2023
Regional Sales Manager
Loket Pintar Indonesia
11.2015 - 04.2022
Sales Operations Manager
Huawei Mobile
11.2014 - 11.2015
Area Sales Head
Blackberry Field Sales Team
08.2011 - 11.2014
Head of Store
Sitcomindo Group
05.2007 - 08.2011
High School Diploma -
Universitas Padjadjaran
07.2004 - 07.2007