Summary
Overview
Work History
Education
Skills
Software
Timeline
BusinessDevelopmentManager
Muhamad Raihan

Muhamad Raihan

IT Data Ops Specialist
Depok

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

4
4
years of professional experience

Work History

IT Data Ops Specialist

Procter & Gamble, P&g
06.2022 - Current
  • Supported IT project delivery by liaising with third-party IT vendors, distributor IT teams, and communicating effectively with P&G collaborators.
  • Collaborated with distributors, agencies, and multifunctional teams to ensure timely and accurate data integration into IT systems.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Ensured integrity in sales IT systems by maintaining master data and overseeing resolution of data discrepancies.

Quality Assurance Analyst

Procter & Gamble, P&g
07.2021 - 05.2022
  • Incorporated delivery requirements into planning of testing schedules.
  • Held accountability for maintaining product quality, with a focus on shampoo and fabric softeners.
  • Supported P&G's maintenance system encompassing paperwork, raw materials, and finished goods.
  • Ensured optimal functioning of multiple instruments under ownership, maintaining their operational integrity.
  • Proficient in various test methodologies, including silicone particle size, Zinc Pyrithione, Infrared, AAS, and others.

Freelance Consultant

Self-employeed
01.2020 - 02.2023
  • Managed the preparation and maintenance of server NAS for PT. Kharisma Persada Buana.
  • Evaluated emerging technology trends proactively while advising suitable adoption approaches where necessary, allowing customers stay ahead of the competitive curve consistently .
  • Conducted regular evaluations of consulting engagements, ensuring continuous improvement in service delivery and client satisfaction levels.

Augmented Reality Consultant

Self-employeed
01.2020 - 02.2023
  • Successfully completed four AR projects, demonstrating proficiency and expertise in the field.
  • Led the creation of AR applications for Android devices.
  • Conducted meetings with clients to craft compelling narratives for AR experiences.
  • Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.

IoT Developer

XL Axiata
06.2020 - 09.2020
  • Developed algorithms for precise data analysis from drying fans and clove moisture measurements
  • Successfully implemented monitoring solutions for moisture levels of cloves accessible via phone and website

Education

Bachelor of Science - Systems Information

Binus University
Jakarta
04.2001 -

Associate of Applied Science - Computer Engineering

Institut Pertanian Bogor
Bogor
04.2001 -

Skills

Decision-Making

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Software

Knime

PowerBI

Excel

Timeline

IT Data Ops Specialist

Procter & Gamble, P&g
06.2022 - Current

Quality Assurance Analyst

Procter & Gamble, P&g
07.2021 - 05.2022

IoT Developer

XL Axiata
06.2020 - 09.2020

Freelance Consultant

Self-employeed
01.2020 - 02.2023

Augmented Reality Consultant

Self-employeed
01.2020 - 02.2023

Bachelor of Science - Systems Information

Binus University
04.2001 -

Associate of Applied Science - Computer Engineering

Institut Pertanian Bogor
04.2001 -

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Muhamad RaihanIT Data Ops Specialist