Knime
Muhamad Raihan
IT Data Ops Specialist
Depok
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
4
4
years of professional experience
Work History
IT Data Ops Specialist
Procter & Gamble, P&g
06.2022 - Current
- Supported IT project delivery by liaising with third-party IT vendors, distributor IT teams, and communicating effectively with P&G collaborators.
- Collaborated with distributors, agencies, and multifunctional teams to ensure timely and accurate data integration into IT systems.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Ensured integrity in sales IT systems by maintaining master data and overseeing resolution of data discrepancies.
Quality Assurance Analyst
Procter & Gamble, P&g
07.2021 - 05.2022
- Incorporated delivery requirements into planning of testing schedules.
- Held accountability for maintaining product quality, with a focus on shampoo and fabric softeners.
- Supported P&G's maintenance system encompassing paperwork, raw materials, and finished goods.
- Ensured optimal functioning of multiple instruments under ownership, maintaining their operational integrity.
- Proficient in various test methodologies, including silicone particle size, Zinc Pyrithione, Infrared, AAS, and others.
Freelance Consultant
Self-employeed
01.2020 - 02.2023
- Managed the preparation and maintenance of server NAS for PT. Kharisma Persada Buana.
- Evaluated emerging technology trends proactively while advising suitable adoption approaches where necessary, allowing customers stay ahead of the competitive curve consistently .
- Conducted regular evaluations of consulting engagements, ensuring continuous improvement in service delivery and client satisfaction levels.
Augmented Reality Consultant
Self-employeed
01.2020 - 02.2023
- Successfully completed four AR projects, demonstrating proficiency and expertise in the field.
- Led the creation of AR applications for Android devices.
- Conducted meetings with clients to craft compelling narratives for AR experiences.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
IoT Developer
XL Axiata
06.2020 - 09.2020
- Developed algorithms for precise data analysis from drying fans and clove moisture measurements
- Successfully implemented monitoring solutions for moisture levels of cloves accessible via phone and website
Education
Bachelor of Science - Systems Information
Binus University
Jakarta 04.2001 -
Associate of Applied Science - Computer Engineering
Institut Pertanian Bogor
Bogor 04.2001 -
Skills
Decision-Making
Automation
Documentation Management
Technical communication
Root Cause Analysis
Software
PowerBI
Excel
Timeline
IT Data Ops Specialist
Procter & Gamble, P&g
06.2022 - Current
Quality Assurance Analyst
Procter & Gamble, P&g
07.2021 - 05.2022
IoT Developer
XL Axiata
06.2020 - 09.2020
Freelance Consultant
Self-employeed
01.2020 - 02.2023
Augmented Reality Consultant
Self-employeed
01.2020 - 02.2023
Bachelor of Science - Systems Information
Binus University
04.2001 -
Associate of Applied Science - Computer Engineering
Institut Pertanian Bogor
04.2001 -