MUHAMMAD AGUSMAN HAKIM
-
Jakarta
Summary
Hi, I'm Agusman Hakim, an experienced Learning Designer with 2 years of experience in online learning platform Industry. Excellent reputation for resolving problems and improving customer satisfaction. And also, a highly motivated learner, especially in psychology and social science context. Based on the self-report MBTI test, the personality type is ENFJ, which means good social skill that might lead to a good empathy skill to other people's perspectives. ENFJ people are also known for their reliability, altruistic, and good communication skill. With the experience so far in Learning field and projects, I am confident to bring positive impacts wherever I work.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Program and Content Development Associate
Glints
Jakarta
04.2021 - 12.2022
- Strategize, create initiatives, and evaluate whole process of C2C E-learning program in order to enhance Learning Experience for users
- Resolved problems, improved operations and provided exceptional service for GEC users based on feedback evaluation that filled after-class.
- Creating Program Design for Intensive type in GEC. Which including content analysis from multiple sources, creation of instructional design for experts, and consulting with subject matter expert.
- Conducted research, gathered information from multiple sources and presented results regarding user learning experience in GEC programs.
Education
Bachelor of Science - Psychology
Universitas Padjadjaran
Sumedang 08.2016 - 08.2020
Skills
Program Evaluation
Bootcamp
UX Research Intensive Program
- Learn from the very basic concepts to the application of doing UX research. Starting with definitions, terms, skills, and methods.
- practicing research case studies to learn how to do actual research as a UX Researcher with Usability Testing method.
- Gather, analyze, and report the research data to the class.
Timeline
Program and Content Development Associate
Glints
04.2021 - 12.2022
Bachelor of Science - Psychology
Universitas Padjadjaran
08.2016 - 08.2020
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