Muhammad Bolkiah
Labuan Bajo
Summary
Pemimpin tur yang dinamis dengan pengalaman luas di Rinca Tourism, unggul dalam membangun hubungan dan kepekaan budaya. Mencapai nol insiden selama kunjungan sambil meningkatkan kepuasan tamu melalui pemecahan masalah dan berbicara di depan umum yang efektif. Kemampuan yang terbukti untuk menciptakan pengalaman yang tak terlupakan dengan berkolaborasi dengan vendor lokal dan mengatasi masalah tamu dengan segera.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tour Leader Warloka-Rinca-Komodo Islands
Social Media Self Employer
Rinca Village
10.2024 - Current
• Maintained safety standards during excursions, resulting in zero accidents or incidents.
•The focus of this tour is providing comfortable service and also, making tourists feel part of life in the nature of Komodo National Park
Tour Guide Bat Cave ( Goa Kalong).
Rinca Tourism
Rinca Village Komodo Island
05.2021 - Current
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.lasting memories.
- Informed tour members of safety risks associated with attractions, confirming customer security.
Local Guide
Rinca Tourism
Rinca Village Komodo Island
05.2021 - Current
- Utilized strong communication skills to effectively convey complex topics in a digestible manner to diverse audiences.
- Established positive relationships with tour members through fun and engaging conversation.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Built personal relationships with guests to promote positive experiences.
Education
Graduate Certificate - Bahasa
SMA Salahuddin Bima
Bima Nusa Tenggara Barat06.2021
Skills
- Relationship building
- Training and mentoring
- Cultural sensitivity
- Public speaking
Certification
•Sertifikat pelatihan Water Rescue, emergency first responden Dan Fire safety 6-8 Mei 2024 Labuan Bajo
• Sertifikat pemilihan Duta Lingkungan yang diselenggarakan oleh Pengabdi Muda Labuan bajo. 9 Desember 2024
• Sertifikat pelatihan- Injourney Hospitality House yang diselenggarakan oleh PT Angkasa Pura Indonesia, PT Hotel Indonesia Natour & PT Sarinah.
• lulus sertifikasi kompetensi dibidang pekerjaan sebagai Tour Guide yang diselenggarakan oleh Lembaga sertifikasi profesi pariwisata pesona Indonesia. 15 November 2024.
Timeline
Tour Leader Warloka-Rinca-Komodo Islands
Social Media Self Employer
10.2024 - Current
Tour Guide Bat Cave ( Goa Kalong).
Rinca Tourism
05.2021 - Current
Local Guide
Rinca Tourism
05.2021 - Current
Graduate Certificate - Bahasa
SMA Salahuddin Bima