Muhammad Fattah
Digital Marketing
Jakarta
Summary
Dynamic Social Media Ads Specialist with a proven track record and adept at boosting brand awareness and generating high-quality leads through targeted campaigns. Skilled in customer relations and analytical thinking, I excel in creating engaging content that drives online engagement and enhances customer satisfaction.
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Social Media Ads Specialist
CV. Full Senyum Indonesia
11.2024 - Current
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Increased online engagement through the creation of compelling content tailored to target audiences.
- Generated high-quality leads through targeted social media advertising efforts aimed at specific buyer personas.
- Managed multiple social media accounts, ensuring consistent branding and messaging across all platforms.
- Boosted brand awareness by developing and implementing effective social media marketing strategies.
- Increased website traffic by creating and sharing engaging social media posts that directed users to relevant on-site content.
- Boosted reach by creating digital content, managing scheduling, maintaining social media accounts and reporting analytics to measure engagement.
Social Media Ads Specialist
PT. Keranjang Sukses Indonesia
11.2024 - 12.2024
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Increased online engagement through the creation of compelling content tailored to target audiences.
- Generated high-quality leads through targeted social media advertising efforts aimed at specific buyer personas.
- Managed multiple social media accounts, ensuring consistent branding and messaging across all platforms.
- Boosted brand awareness by developing and implementing effective social media marketing strategies.
- Boosted reach by creating digital content, managing scheduling, maintaining social media accounts and reporting analytics to measure engagement.
Digital Marketing
PT Global Score Consulting
01.2023 - 08.2023
- Researched industry trends to ensure the implementation of current techniques in digital marketing efforts.
- Monitored industry trends, staying current on best practices within the field of digital marketing.
- Evaluated emerging trends in digital marketing technology to identify new opportunities for enhancing the company''s online presence.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Delivered robust reporting on digital marketing metrics, identifying areas for improvement and future growth opportunities.
Digital Marketing Staff
CV. Kinarya Kitchen Store
03.2020 - 12.2022
- Strengthened client relationships through consistent communication, timely project updates, and exceptional customer service.
- Boosted social media engagement through the creation of compelling content and consistent posting schedules.
- Maximized event attendance by designing eye-catching promotional materials and utilizing various advertising channels to reach target audiences.
- Conducted thorough competitor analysis to identify market trends, gaps in offerings, and opportunities for differentiation within the marketplace.
- Expanded market presence by identifying new opportunities for product exposure and securing valuable partnerships with key industry influencers.
- Collaborated with graphic designers to produce visually appealing marketing collateral that consistently aligned with brand guidelines.
- Provide Meta Ads for the Company Social Media.
Education
Bachelor of Management - Business Management
Institut Tekonologi Sepuluh Nopember
Surabaya 08.2018 - 08.2023
Skills
Customer relations
Quality assurance
Team collaboration
Analytical thinking
Management collaboration
Analytical skills
Business development
Market research
Customer relationship management
Certification
Online Marketing Certified Professional (OMCP) - OMCP Organization.
Timeline
Social Media Ads Specialist
CV. Full Senyum Indonesia
11.2024 - Current
Social Media Ads Specialist
PT. Keranjang Sukses Indonesia
11.2024 - 12.2024
Digital Marketing
PT Global Score Consulting
01.2023 - 08.2023
Digital Marketing Staff
CV. Kinarya Kitchen Store
03.2020 - 12.2022
Bachelor of Management - Business Management
Institut Tekonologi Sepuluh Nopember
08.2018 - 08.2023
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