Muhammad Fikri

• Handling second level technical support.
• Coordinate with other departments regarding project plans, running projects, and customer prospects.
• Create an inspiring team environment with an open communication culture.
• Collaborated with cross-functional teams to develop high-quality software products within tight deadlines.
• Developed detailed documentation for internal use as well as user manuals, ensuring clear understanding of systems functionality across all stakeholders.
• Designed and executed performance tests to identify potential bottlenecks, making necessary optimizations for smoother user experiences.
• Streamlined development processes by introducing agile methodologies, resulting in faster project completion times.
• Increased product reliability by conducting comprehensive testing, troubleshooting, and addressing potential vulnerabilities before deployment.
• Assisted in the design and implementation of scalable software architectures, facilitating future expansion and adaptability.
• Conducted regular training sessions for team members on new technologies and programming techniques, enhancing overall team competence levels.
• Mentored junior developers, improving their coding skills and fostering a positive team environment.
• Reduced system downtime by implementing proactive maintenance plans and monitoring tools for server infrastructure.
• Maintained high availability of mission-critical applications by deploying robust disaster recovery strategies.
• Provided educational expertise and mentoring to junior team members.
• Improved systems with addition of new features and infrastructure.
• Inspected equipment, assessed functionality, and optimized controls.
• Created proofs of concept for innovative new solutions.

I am responsible to demonstrate, develop a topology of a small to complex enterprise network, perform troubleshoots, Proof of Concept, and provide solutions on Fortinet products.

The details are as follows :

• Optimized security configurations for routers, switches, and firewalls to improve overall system performance.
• Increased network visibility by deploying advanced monitoring tools and analyzing traffic patterns for potential threats.
• Established secure remote connectivity options for employees, enabling secure access while working remotely or traveling abroad.
• Managed vendor relationships, evaluating new technologies to enhance the organization''s security posture continually.
• Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.
• Performed network troubleshooting to isolate and diagnose common problems.
• Created policies and procedures for emerging security technologies and proposals.
• Worked with business partners to balance requirements, security and risk reduction.
• Engaged business and technology stakeholders to gather goals and requirements.
• Designed, installed and configured email encryption gateways with data loss prevention.
• Developed security metrics and technical analysis to give insight into performance and trends.
• Traveled to client sites to perform onsite testing.
• Mentored junior engineers, providing guidance on best practices in network security engineering and management.
• Reduced the risk of cyberattacks by conducting thorough vulnerability assessments and penetration tests.
• Enhanced network security by designing and implementing robust security architectures.
• Spearheaded the integration of multi-factor authentication systems to bolster access control measures across the organization.
• Maintained up-to-date knowledge of emerging security threats, recommending appropriate countermeasures to management.

I am responsible to demonstrate, develop a topology of a small to complex enterprise network, perform troubleshoots, Proof of Concept, and provide solutions on Fortinet products.

the details are as follows :

• Performed network troubleshooting to isolate and diagnose common problems.
• Created policies and procedures for emerging security technologies and proposals.
• Worked with business partners to balance requirements, security and risk reduction.
• Enhanced network security by implementing advanced firewall configurations and intrusion detection systems.
• Implemented multi-factor authentication solutions to strengthen access controls across the organization''s networks and systems.
• Contributed to continuous improvement initiatives by sharing knowledge, experience, and best practices with colleagues across the organization.
• Designed secure network architectures, incorporating best practices and latest industry standards.
• Enhanced network security protocols by implementing advanced firewall configurations, significantly reducing vulnerability to external attacks.
• Achieved optimal network performance, meticulously configuring VPNs for secure remote access.