Summary
Overview
Work History
Education
Skills
Timeline
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MUHAMMAD HAMZAH

DevOps & IT Infrastructure Engineer
Bekasi

Summary

DevOps and IT Infrastructure Engineer with a proven track record at PT Trimegah Sekuritas Indonesia, maintaining system reliability through proactive monitoring and automation using Ansible. Skilled in Google Cloud Platform (GCP), Amazon Web Services (AWS), infrastructure automation, and containerization with Docker, with additional experience in system administration (Linux/Windows) and management of infrastructure devices.

Overview

5
5
years of professional experience

Work History

DevOps Engineer

PT Trimegah Sekuritas Indonesia
08.2023 - Current
  • Developed scripts to automate routine tasks, such as initial setup and application installation, for improved efficiency in daily operations (Ansible).
  • Improved system reliability through proactive monitoring and alerting with Prometheus, Grafana, New Relic, Zabbix, Wazuh, and Observium.
  • Implemented and maintained containerized applications with Docker to support scalable deployment for development teams.
  • Managed and optimized core infrastructure services (DNS, DHCP, NTP) to ensure consistent availability across the organization.
  • Supported and configured Google Cloud Platform (GCP) environments, contributing to cloud migration and infrastructure scalability.
  • Administered and maintained Linux and Windows servers on both virtualization platforms and bare metal for business-critical applications.
  • Performed log analysis and troubleshooting to resolve production issues in cloud and infrastructure environments.
  • Collaborated with vendors and internal teams to maintain hardware and cloud-based infrastructure services.

Network Engineer

PT Netmarks Indonesia
07.2021 - 08.2023
  • Configured and performed troubleshooting for multi-brand network devices, such as firewalls, switches, and access points.
  • Contributed to the implementation and support of SNMP monitoring software for IT infrastructure devices.
  • Involved in IT infrastructure installation projects, such as FortiGate SD-WAN implementation, Cisco switch installation, and Ubiquiti wireless device use.
  • Installation of the virtual machine and server device on the client site, including the configuration of RAID.
  • Performed installation and configuration of Windows Server based on client needs.
  • Monitored and reported IT infrastructure hardware operations.
  • Installation and troubleshooting of end-user PCs based on requests.
  • Projects supported clients on various tasks.
  • Provide documentation of project documentation, proposals, and IT infrastructure device parameters.

NOC Staff

PT Metalogix Infolink Persada
01.2021 - 06.2021
  • Monitored the network for daily switching transaction operations.
  • Work with Linux, internal software, and SQL query for the transaction process.
  • Answered partners' complaints, telephone calls, and emails promptly to provide the information needed.
  • Investigated and provided comprehensive data for other departments and partner issues.
  • Process and report recurring transactions.
  • Interaction with ISO 8583 for gathering information about bank transaction interchange messaging.

Education

Bachelor of Applied Science - Telecommunications Engineering

EEPIS
10.2020

Skills

    System administration

    Managed IT Infrastructure Devices

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Timeline

DevOps Engineer

PT Trimegah Sekuritas Indonesia
08.2023 - Current

Network Engineer

PT Netmarks Indonesia
07.2021 - 08.2023

NOC Staff

PT Metalogix Infolink Persada
01.2021 - 06.2021

Bachelor of Applied Science - Telecommunications Engineering

EEPIS

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MUHAMMAD HAMZAHDevOps & IT Infrastructure Engineer