VBNET, MySQL, Cisco Networking (VLAN, Routing), Fortigate Firewall (VPN, NAT), Mikrotik (Basic), Windows OS, Remote Support Tools


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
- Developed and maintained internal business applications using VB.NET to support daily operations.
- Managed and optimized MySQL databases, ensuring data accuracy and performance.
- Maintained IT infrastructure including hardware, software, and network systems across 3 locations.
- Managed network connectivity (LAN/WAN) for 200+ users, ensuring system stability and minimal downtime.
- Configured and troubleshot network devices using Cisco (VLAN, routing, segmentation).
- Implemented and maintained network security using Fortigate (VPN, firewall policies, NAT).
- Provided technical support and troubleshooting for hardware, software, and network issues.
- Monitored system and network performance to ensure optimal operation.
- Coordinated with vendors and external parties for IT support and infrastructure improvements.
- Assisted IT team in supporting daily technical operations.
- Performed installation and basic configuration of hardware and software.
- Helped troubleshoot computer, printer, and network issues.
- Supported maintenance of IT equipment and ensured proper functionality.
- Learned and assisted in basic network setup and system support.
- Coordinated with team members to resolve technical issues efficiently.
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Data entry
Problem-solving
Organization and time management
Supervision and leadership
Managed IT infrastructure across 3 locations with 200+ users.
Implemented VLAN and network segmentation using Cisco.
Deployed VPN and firewall security using Fortigate.
Developed internal applications using VB.NET to improve operational efficiency.
Maintained system uptime and minimized downtime.
VBNET, MySQL, Cisco Networking (VLAN, Routing), Fortigate Firewall (VPN, NAT), Mikrotik (Basic), Windows OS, Remote Support Tools