MUHAMMAD RAMDHANU
KEY ACCOUNT MANAGER
Jakarta timur
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
9
9
years of professional experience
19
19
years of post-secondary education
2
2
Certificates
Work History
Key Account Supervisor
PT Wook Global Technology
12.2025 - 03.2026
- To manage a brand and develop TUSEN, Bonbox Home living and Liby Detergent (Focus Product).
- Successfully opened new markets (new outlets) such as : 1. Lottemart, 2. AEON, 3. HERO
- Create MT pricing for modern channel approval by Liby's Brand Director and standardize it nationally.
- Create MT flowcharts for the Sales Promotion (SPG) and Sales Promotion (SMD) teams, and Sales.
- Identify new business opportunities through market research and competitive analysis to drive revenue growth.
- Analyze sales and customer data to identify trends and opportunities to increase profitability.
- Analyze market trends and identify opportunities to expand product offerings in key accounts.
- Strengthen client relationships through regular communication and effective problem resolution.
- Develop annual business plans based on established growth targets, branding plans, and promotions.
- Propose trade terms and account needs to management.
- Collaborate with relevant Marketing, Warehouse, HR, and Finance teams.
- Maintain margins & profitability in line with business plaNcrease
- ncrease sales revenue nationally through effective sales strategies
- Boost product visibility & availability with impactful promotional activities
- Lead SHL MT Branch sales performance by planning, motivating, coaching, and measuring results
- Negotiate commercial arrangements including forecasts, credit, and trade spend management
- Develop & monitor promotional programs aligned with company objectives.
Key Account Specialist
PT Invens Sukses Indonesia
07.2025 - 12.2025
- To manage a brand and develop Dashcam 70Mai, Wanbo projector, Vacuum Cleaner PerYsmith, Uwant, Jimmy, Vinko Power Bank, and Zevia Fashion Bags.
- Job Description for New MT Project:
- Existing Accounts: Erajaya Group (UR, Erafone, and iBox), Gramedia Store.
- Successfully open new markets (new stores) such as: 1. Yamada BEST, 2. AEON, 3.STAR Department Store 4.RAMBLA Dept Store 5. PT Matahari Putra Prima Tbk (Hypermart)
- Create MT Price for modern channel approval by director
- Create MT Flow
- Identify new business opportunities through market research and competitive analysis to drive revenue growth.
- Analyze sales and customer data to identify trends and opportunities to increase profitability.
- Analyze market trends and identify opportunities to expand product offerings in key accounts.
- Strengthen client relationships through regular communication and effective problem resolution.
- Develop annual business plans based on established growth targets, brand plans, and promotions.
- Prepare MT pricing for each brand for superiors and standardize it nationally.
- Propose trade terms and account requirements to management.
- Collaborate with relevant Marketing, Warehouse, HR, and Finance teams.g MT Account
- Implemented a streamlined communication process for better coordination between internal teams, ensuring timely delivery of products and services for key accounts.
KEY ACCOUNT MANAGER
PT.Worcas Medis Utama & PT Worcas Nusantara Abadi
04.2022 - 03.2025
- Open a market (new outlet)
- Create an annual Business plan based on the specified Growth target along with targets Based on brand & promotion plan.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
- Mentored junior colleagues on best practices related to key account management strategies as well as ongoing professional development.
- Collaborated with cross-functional teams to deliver tailored solutions for key accounts.
- Achieved successful contract negotiations by utilizing strong persuasion skills and industry knowledge.
- Identified new business opportunities through market research and competitive analysis, driving revenue growth.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Set and achieved company defined sales goals.
MODERN TRADE SUPPORT (KAE) MTI-NKA
PT.Millenium Pharmacon International Tbk
09.2017 - 01.2022
- Create SALES & BILLING (AR) Targets.
- Coordinate and communicate with principals and outlets to ensure stock and sales run smoothly.
- Monitoring of Service Level sales to Outlets is running smoothly.
- Submit a claim to the principal to get a promotional discount at the outlet.
- Understanding the modern B2B Outlet marketplace web application system from PO to invoice exchange process.
- Coordination with outlet buyers for promotional programs at outlets went well.
- Monitor AR Receivables Sales to achieve targets.
- Coordination with the tax team regarding PPH 23.
- Achieve performance targets in accordance with Sales & AR KPIs.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted in inventory management to maintain.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Bachelor - MANAJEMEN
Sekolah Tinggi Ekonomi Indonesia STEI
Jakarta, JK 01.2014 - 01.2021
High School Diploma -
SMAN 107 JAKARTA
Jakarta, JK 01.2010 - 01.2013
SMPN 138 -
Sekolah Tinggi Ekonomi Indonesia STEI
Jakarta, JK 01.2007 - 01.2010
SDN 02 -
SDN 02 PENGGILINGAN
Jakarta, JK 01.2001 - 01.2007
Skills
Experienced with Microsoft Office applications
Analytical data skills
Effective negotiation
Trading Term
Relation Modern trade
Client relationship building
Account management
Business development
Key account management
Account development
Cross-functional collaboration
Lead generation
Data-driven decision making
Interests
Attending Webinars
Taekwondo
Timeline
Key Account Supervisor
PT Wook Global Technology
12.2025 - 03.2026
Key Account Specialist
PT Invens Sukses Indonesia
07.2025 - 12.2025
KEY ACCOUNT MANAGER
PT.Worcas Medis Utama & PT Worcas Nusantara Abadi
04.2022 - 03.2025
Comprehensive Food Safety Management System (GMP, HACCP, ISO 22000:2018 and FSSC 22000 version 5.1) Awareness TrainingTraining
10-2021
QHSE Management Systems (ISO 9001:2015, ISO 45001:2018 and ISO 14001:2015) Awareness Training
09-2021
MODERN TRADE SUPPORT (KAE) MTI-NKA
PT.Millenium Pharmacon International Tbk
09.2017 - 01.2022
Bachelor - MANAJEMEN
Sekolah Tinggi Ekonomi Indonesia STEI
01.2014 - 01.2021
High School Diploma -
SMAN 107 JAKARTA
01.2010 - 01.2013
SMPN 138 -
Sekolah Tinggi Ekonomi Indonesia STEI
01.2007 - 01.2010
SDN 02 -
SDN 02 PENGGILINGAN
01.2001 - 01.2007
Certification
Comprehensive Food Safety Management System (GMP, HACCP, ISO 22000:2018 and FSSC 22000 version 5.1) Awareness TrainingTraining
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
- Purna Paskibraka, 2011-2012, Jakarta Timur
- ATLIT Taekwondo, 2012-2013, Jakarta Timur
- Pelatih Paskibra SMAN 107, 2012-2013
- Dewan Anggota UKM Taekwondo dan Pelatih Taekwondo, 2016-2018
- Sertifikat ISO, ISO 90001:2016, ISO 450001:2018, ISO 140001:2015
- Sertifikat Pajak Brevet A&B
- Sertifikat TOEFL
Languages
English
Elementary (A2)