MUHAMMAD AZIZ WIRASMITA
Sidoarjo,JI
Summary
At PT Citilink, excelled in enhancing station quality control, significantly improving audit outcomes and operational safety. Demonstrated exceptional problem-solving and team leadership, ensuring seamless coordination with Ground Handling Agents and minimizing passenger discomfort. Skilled in documentation and customer service, adept at multitasking and maintaining rigorous inspection standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
STATION QUALITY CONTROL
PT CITILINK
05.2018 - Current
- To be rensposible as the audited party and/or Management Respresentative for following up on any audit findings
- To supervise,control,and monitor the perfomance of Ground Handling Agents as agreed and stated in the SGHA/SLA, using the station Checklist form
- To manage irregularities and prevent passenger discomfort
- To control and regularly inspect the implementation of operational safety and security at the station level
- To be responsible as a safety officer for managing
- the local ERP
- To regularly evaluate Ground Handling Agents
- To control station documents and records, distribute necessary company Opeartion Manuals related to Ground Handling Agents ( GHA ) or service providers, and mantain distribution recors as evidence
Education
No Degree - FLIGHT OPERATION OFFICER
AVIATERRA DINAMIKA
Jakarta, Indonesia11.2015
Skills
- Product Inspection
- Documentation
- Deadline-oriented
- Customer Service
- Positive Attitude
- Team Leadership
- Multitasking and Organization
- Problem-Solving
Certification
- TYPE RATING A320 & ATR 72
- DANGEROUS GOODS
- AVIATION SECURITY
- SAFETY MANAGEMENT SYSTEM
Timeline
STATION QUALITY CONTROL
PT CITILINK
05.2018 - Current
No Degree - FLIGHT OPERATION OFFICER
AVIATERRA DINAMIKA
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