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Accomplished Network Technician with a proven track record at Smart Net Lakshmipur, enhancing network performance and customer satisfaction through expert fiber splicing and project management. Skilled in Ethernet technologies, I've significantly reduced downtime and improved service standards. My approach combines technical proficiency with strategic problem-solving to deliver long-term solutions. Dependable Fiber Optic Technician with extensive breadth of experience in fiber optics functioning and repair paired with deep knowledge of fiber optic testing equipment. Offering 9 years of vast experience installing, Comfortable working under extreme pressure and in inclement weather. Resilient Fiber Optic Technician skillful in installing fiber optic lines, performing general maintenance and responding to repair requests. Proficient in FO power meter, optical spectrum analyzer and OTDR operations. Recognized for providing timely support in troubleshooting problems to minimize downtime. Tech-savvy Network Technician with 9 years of comprehensive experience designing, implementing and maintaining growing network infrastructure. Analytical and logical professional quickly learns new concepts paired to complement understanding of networking protocols . Commended for providing top-notch, hands-on technical support for WAN, LAN, proxy and security devices. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

Astute IT Technician with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.

I’ve been working with fiber for almost over a year and learned a lot from my mentors and picked up on things very quickly also taking on leadership roles very early in my process as a fiber tech. I look forward to working and progressing my career in fiber optics with a new company which is also closer to home and is right at my doorstep

Experienced tech-savvy team lead adept at customer service and team management, with 4 years of experience. Skilled in conflict resolution, process enhancement, and clear communication to foster a cohesive team environment. Dedicated to utilizing critical thinking and data analysis for improved operational efficiency and client satisfaction.

Muhammad Banar Wicaksono

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Access Network Engineer

Technical Support Engineer

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