Muhammad Bima Satria Putra
Client Support Executive
Jakarta,JK
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
5
5
years of professional experience
Work History
Client Support Executive
G2 Travel
03.2023 - Current
- Collaborated with cross-functional teams to identify and resolve recurring client issues.
- Manage and respond to client inquiries via phone, email, or live chat in a timely and effective manner
- Provide detailed and accurate information regarding travel bookings, modifications, and cancellations.
- Collaborate with other departments to facilitate client requests and improve service
- Set aggressive targets for employees to drive company success and strengthen motivation.
Preferred Partners
DReamscape Travel
06.2022 - 10.2022
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Cultivating relationships with preferred partners, including renowned hotels worldwide, aircraft and helicopter charter services, and cruise lines.
- Seeking out dependable luxury partners. Managing content in magazines for promotional purposes, social media platforms, and newsletters.
- Developing and selling tailored products for specific clients.
Crew Wedding Organizer
Didi Faldian
08.2019 - 01.2022
- Participated in team meetings and staff training sessions.
- Multimedia director on wedding event
- Riders for a couple special musician such as Ardhito Pramono, Andmesh Chakra Khan etc..
- Negotiated favorable contracts with venues and suppliers, reducing overall event costs significantly.
Education
Bachelor of Science - International Relations
Universitas Sriwijaya
Palembang02.2021
Skills
Timeline
Client Support Executive
G2 Travel
03.2023 - Current
Preferred Partners
DReamscape Travel
06.2022 - 10.2022
Crew Wedding Organizer
Didi Faldian
08.2019 - 01.2022
Bachelor of Science - International Relations
Universitas Sriwijaya
Similar Profiles
Chi Yu (Ariel) LaiChi Yu (Ariel) Lai
FIT Manager at G2 TravelFIT Manager at G2 Travel
BENJAMIN GALLORA IIIBENJAMIN GALLORA III
Reservation Executive at G2 TravelReservation Executive at G2 Travel
Angelus GajumanAngelus Gajuman
HR Executive (Payroll and Reporting) at Sino Favour Global Compass Philippines Inc. (G2 Travel)HR Executive (Payroll and Reporting) at Sino Favour Global Compass Philippines Inc. (G2 Travel)