Muhammad Hafidz Reynaldi
Sidoarjo,Jawa Timur
Summary
Experienced Community and Social Media Manager renowned for exceptional public relations and marketing coordination. With over 5 years of management experience, specializes in optimizing community properties and operations for peak efficiency. Deeply committed to decentralized finance, excels in delivering valuable market insights and crafting educational content. Solutions-oriented with a goal-driven approach, dedicated to advancing the financial ecosystem. Proficient in social media management, strategically enhances brand visibility and engagement through effective content strategies and community engagement, maintaining a professional demeanor to cultivate enduring relationships.
Overview
5
5
years of professional experience
Work History
Indonesian Community Manager, Translator
Solana
01.2020 - Current
- Organized online events, and meet-ups, and conducted surveys, significantly contributing to community growth and product/service feedback.
- Successfully organized Indonesia NFT Gallery, hosting over 1000 participants, and showcasing diverse NFT collections and artworks.
- Moderated and monitored a high-engagement Telegram group of 6k+ members, ensuring adherence to community guidelines and resolving customer queries promptly, resulting in a 20% increase in user satisfaction and brand loyalty..
- Produced compelling content, translating numerous articles into Bahasa Indonesia, disseminating effectively through Medium and Telegram channels to an audience surpassing 5000 members.
Social Media Manager
Seasoncars (seasoncars.com)
07.2023 - 06.2024
- Produced and curated video and photo content for Season Cars' Instagram, increasing engagement by 35% and gaining 1000 new followers within 6 months.
- Developed and implemented social media strategies that boosted website traffic by 50% and generated an average of 200 qualified leads monthly.
- Actively managed customer inquiries via social media, achieving a 95% response rate and improving customer satisfaction scores by 20 points.
- Collaborated with the sales team to optimize quotation processes, resulting in a 30% improvement in conversion rates from inquiries to bookings.
- Utilized analytics tools to measure performance metrics, achieving a 25% increase in reach and a 15% improvement in engagement rate on social media platforms.
- Stayed updated with industry trends and best practices, integrating new techniques that contributed to a 40% increase in brand awareness and perception.
Social Media Manager
Karus Starter (karusstarter.com)
05.2023 - 06.2024
- Managed Twitter account, driving significant growth in followers and engagement within 90 days, achieving a follower growth of 3.9k (3.5% increase).
- Developed and implemented social media strategies, increasing brand visibility by 40% and attracting 84.2k profile visits in the last 90 days.
- Created and curated high-quality content, achieving 100K+ impressions, with total engagement reaching 89.1k, indicating strong interaction with content.
- Engaged actively with the audience, building a strong online community through comments, mentions, and direct messages.
- Monitored and analyzed social media metrics, generating 218.6k impressions over 90 days.
- Grew the Twitter account to over 100k followers, demonstrating effective social media strategies and consistent audience growth.
These achievements were accomplished within just 90 days of joining Karus Starter and continue to grow.
Operations Manager
7enius
08.2019 - 05.2024
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Reduced turnaround time for project completion through effective resource allocation and team management.
Social Media Manager
Kayana (kayana.co.uk)
06.2022 - 04.2024
- Managed all social media platforms for Kayana, ensuring cohesive and consistent brand messaging across channels.
- Created and designed engaging content, including graphics and videos, based on innovative ideas to drive audience engagement.
- Single-handedly handled a wide range of tasks including:
- Content Planning: Developed comprehensive content strategies and editorial calendars, increasing brand visibility by 35% and engagement by 45%.
Ads: Executed targeted social media ad campaigns, optimizing for maximum reach and impact, resulting in a 40% increase in ROI.
SEO: Utilized SEO best practices to enhance content visibility and drive organic traffic.
Leads: Generated and nurtured leads through strategic social media activities, increasing sales inquiries by 30%.
Design: Created and designed visual content (images, videos) to align with brand identity and marketing goals, boosting content reach by 50%.
- Monitored social media interactions, responded to user comments and messages, and fostered a community of over 4,000 followers.
- Analyzed social media metrics to track performance and adjust strategies, achieving a 60% boost in community interactions.
Social Media Specialist and Moderator
Swapz (swapz.app) & Wagyu Swap (wagyuswap.app)
06.2022 - 07.2023
- Managed Twitter accounts for both Swapz and WagyuSwap, fostering engagement and brand loyalty.
- Implemented a comprehensive content strategy, leading to a 40% increase in followers and engagement across both platforms.
- Created and curated content that resulted in 100K+ impressions, promptly engaging with the audience.
- Coordinated cross-promotional campaigns and collaborative content, enhancing brand visibility and user interaction by 35%.
- Monitored and analyzed social media metrics, optimizing content strategy and achieving a 30% increase in ROI.
- Effectively moderated a Discord group, driving active engagement and cultivating a dynamic community environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Collaborated with internal teams to ensure consistency in messaging and alignment with broader marketing goals.
Indonesian Community Manager, Translator
Radix (radixdlt.com)
01.2020 - 08.2022
- Strategized and executed plans for growing and engaging local and global communities, focusing on user conversion and fostering positive interactions in a telegram group of over 500+ members.
- Collaborated cross-functionally to set campaign objectives, solve issues, and offer valuable market insights, aligning with Radix's community management objectives.
- Spearheaded the ideation and execution of development initiatives, leveraging user feedback to prioritize feature enhancements and bug fixes, resulting in a 30% reduction in customer support issues and a 25% increase in product adoption.
Social Media Marketing Specialist
Credits (credits.com)
11.2019 - 10.2021
- Spearheaded the planning and execution of live events, leveraging social media tools to drive attendance and engagement both online and offline.
- Generated high-quality leads through targeted social media advertising efforts aimed at specific buyer personas.
- Analyzed social media data to identify trends and opportunities for growth, making strategic recommendations based on findings.
Translatator
Translation Transfer
10.2019 - 12.2020
- Translated technical documents, marketing materials, and website content from English to Indonesian, ensuring accuracy and cultural relevance.
- Reviewed and proofread translations for clarity, coherence, and adherence to industry standards.
- Collaborated with cross-functional teams to align translations with project goals and brand voice.
- Utilized translation software and tools to enhance efficiency and maintain consistency in terminology.
- Provided linguistic support for meetings, presentations, and conferences, facilitating effective communication.
- Conducted research to ensure the accuracy of specialized terminology and industry-specific language.
Education
Bachelor of Arts - English and letters department
Islamic State University of Malang
Malang12.2020
Skills
- Microsoft Office, Graphic Design Software
- Growth Strategy Development
- Market Branding Expertise
- Government Relations Management:
- Compliance Adherence
- In-depth Crypto Landscape Understanding
- Solution-Oriented Approach
- Product Insights and Development:
- Exceptional Leadership Skills
- Effective Communication
- Strong Problem-solving Abilities
- Event Organizer
Accomplishments
Successfully organized and managed an NFT exhibition event within the community, showcasing artistic talents and creativity. Received an overwhelming response from community members, totaling thousands of submissions. The event featured a total prize pool of $70,000, encouraging active engagement and fostering a vibrant and dynamic NFT ecosystem within the community.
Languages
English
Advanced
C1
Indonesian
Native or Bilingual
Timeline
Social Media Manager
Seasoncars (seasoncars.com)
07.2023 - 06.2024
Social Media Manager
Karus Starter (karusstarter.com)
05.2023 - 06.2024
Social Media Manager
Kayana (kayana.co.uk)
06.2022 - 04.2024
Social Media Specialist and Moderator
Swapz (swapz.app) & Wagyu Swap (wagyuswap.app)
06.2022 - 07.2023
Indonesian Community Manager, Translator
Radix (radixdlt.com)
01.2020 - 08.2022
Indonesian Community Manager, Translator
Solana
01.2020 - Current
Social Media Marketing Specialist
Credits (credits.com)
11.2019 - 10.2021
Translatator
Translation Transfer
10.2019 - 12.2020
Operations Manager
7enius
08.2019 - 05.2024
Bachelor of Arts - English and letters department
Islamic State University of Malang
writing and reading
My passion for writing and reading has been a driving force behind my role as a crypto community manager. Writing allows me to articulate complex crypto concepts into easily understandable content, enabling effective communication within the community. Through reading, I stay updated on the latest industry trends, enhancing my ability to engage and educate community members. This passion for the written word not only amplifies my communication skills but also empowers me to craft compelling narratives, create engaging content, and establish meaningful connections within the crypto community.
writing and reading
As a crypto community manager, my passion for writing and reading drives effective communication. I articulate complex crypto concepts into understandable content, engaging and educating our community. By staying updated on industry trends through reading, I craft compelling narratives and establish meaningful connections, amplifying my communication skills.
writing and reading
As a crypto community manager, my passion for writing and reading drives effective communication. I articulate complex crypto concepts into understandable content, engaging and educating our community. By staying updated on industry trends through reading, I craft compelling narratives and establish meaningful connections, amplifying my communication skills.
writing and reading
As a crypto community manager, my passion for writing and reading drives effective communication. I articulate complex crypto concepts into understandable content, engaging and educating our community. By staying updated on industry trends through reading, I craft compelling narratives and establish meaningful connections, amplifying my communication skills.
writing and reading
As a crypto community manager, my passion for writing and reading drives effective communication. I articulate complex crypto concepts into understandable content, engaging and educating our community. By staying updated on industry trends through reading, I craft compelling narratives and establish meaningful connections, amplifying my communication skills.
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