Muhammad Yoga Pratomo

Technical Support Expert

Bekasi

Summary

I experienced working in an open-source system environment, maintaining, configuring, and monitoring either physical or logical nodes. I also have a good understanding of desktop applications. I'm also familiar with network terms and configurations. I'm learning to hone professional skills in automation and data analysis to give benefit in working environment. Recently I've been involved in maintaining cloud and containerized projetcs. I also used to work in a team and individually when needed. I have a passion for learning new things.

Overview

Certification

Languages

Work History

IT Support

GOMERCHANTS Observability Team

10.2019

Monitor system performance and business traffic to ensure reliable service 24/7.
Collaborate with other team to achieve service and system standardized SLO.
Handle working ticket from other team.

System Engineer

PT. EDI Indonesia

7 2012 - 10.2019

Day-to-day monitoring and maintenance of user and production systems and data center infrastructures.
Handle users work related issue.
Cooperate with internal team or third party to design or troubleshoot development and production service

Education

S.T. - Teknik Informatika

Universitas Bhayangkara Jakarta Raya

Kabupaten Bekasi

04.2001 -

Skills

Cloud Infrastructure

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Websites

Accreditations

Bachelor degree of Information Tecnology
Certified Linux RHCSA
Certified Mikrotik MTCNA and MTCRE
Google Cloud Certified Associate Cloud Engineer