Summary
Overview
Work History
Skills
Timeline
Generic
Murni Handayani Riwu Rohi

Murni Handayani Riwu Rohi

General Manager
Badung

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience
2
2
Languages

Work History

Analyst Consultant

Vizir Labs
Badung, BA
01.2022 - 01.2023
  • Participated in requirements meetings to understand business needs.
  • Tested data prediction algorithms based on historical data.
  • Worked with stakeholders and partners to gather, analyze and define requirements.
  • Developed presentation materials summarizing key findings from analyses conducted which guided executive-level decision-making processes.
  • Created and managed project plans, timelines and budgets.
  • Testing the software that is being created to find out deficiencies or if there is something that needs to be improved.

General Manager

Ambermoon Grup
05.2018 - 05.2021
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Organize and handle the construction of new projects, starting from labor, building goods, looking for goods for project needs.
  • Assisted in recruiting, hiring and training of team members.

Director of Marketing

Indoactive NOW Vizir Technologies
03.2016 - 03.2018
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
  • Boosted brand awareness by implementing targeted marketing campaigns and strategic partnerships.
  • Utilized advanced analytics tools to monitor campaign performance, making data-informed adjustments as needed to improve results continuously.
  • Developed comprehensive marketing plans for product launches, resulting in increased sales and market share.
  • Wrote and distributed press releases to increase brand visibility.
  • Developed and presented marketing plans and reports to CEO and shareholders.
  • Provided detailed project status updates to stakeholders and executive management.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Identified plans and resources required to meet project goals and objectives.

Reservations Manager

Individual Bali Hospitality (IBH) Management
03.2015 - 03.2016
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Negotiated contracts with corporate clients for preferred rates or allotments, strengthening partnerships and generating additional revenue streams.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Spoke with local travel agents to arrange discounted hotel offers to improve booking levels.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.

Head of Marketing

Seminyak Square The Spicery Deli & Bistro,Man Fryd
01.2014 - 01.2015
  • Developed and implemented targeted digital strategy to improve business performance.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Mentored junior staff members, providing guidance in professional development and fostering a collaborative team environment within the department.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
  • Conducted market research to identify new opportunities and target markets.

Secretary's Assistant

Ketupat Restaurant And Villa
03.2012 - 06.2014
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Managed filing system, entered data and completed other clerical tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Established administrative work procedures to track staff's daily tasks.

Secretary's Assistant

Pandan Valley Condominium
01.2010 - 03.2012
  • Provided professional services and support in a dynamic work environment.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.

Staff Manager

WRP Asia Pacific,Kossan Rubber Industries Bhd,KLI2
06.2004 - 06.2009
  • Managed staff schedules to ensure adequate coverage during peak business hours, reducing overtime costs. staff come from 12 countries
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Gained strong leadership skills by managing projects from start to finish.
  • Provided staff with support and training to achieve top client satisfaction.


Skills

Clear and Concise Communication

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Timeline

Analyst Consultant

Vizir Labs
01.2022 - 01.2023

General Manager

Ambermoon Grup
05.2018 - 05.2021

Director of Marketing

Indoactive NOW Vizir Technologies
03.2016 - 03.2018

Reservations Manager

Individual Bali Hospitality (IBH) Management
03.2015 - 03.2016

Head of Marketing

Seminyak Square The Spicery Deli & Bistro,Man Fryd
01.2014 - 01.2015

Secretary's Assistant

Ketupat Restaurant And Villa
03.2012 - 06.2014

Secretary's Assistant

Pandan Valley Condominium
01.2010 - 03.2012

Staff Manager

WRP Asia Pacific,Kossan Rubber Industries Bhd,KLI2
06.2004 - 06.2009

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Murni Handayani Riwu RohiGeneral Manager