Musawwamah
Project Specialist
Indonesia
Summary
Project logistics professional with a passion to provide customers with excellent service, great and innovative logistics solutions and to build specialized of highly motivated project logistics specialists
Overview
25
25
years of professional experience
1997
1997
years of post-secondary education
Work History
Export Manager
PT. Royal Logistics Indonesia
03.2023 - Current
- Managing General cargo and international project transport operations across all modes of transport for exports shipment
- Coordinating large-scale projects from implementation to successful execution, ensuring exceptional customer satisfaction
- Preparing transport documentation and handling customs clearance, in compliance with all internal compliance guidelines as well as legal provisions
- Collaborating with customers, business partners and internal teams to guarantee smooth operations
- Helping Sales team to prepare quotations for general cargo or project cargo if necessary
- Maintain good relationship with clients
Senior Project and Operation Coordinator
PT. Royal Logistics Indonesia
07.2021 - 02.2023
- Supporting General cargo and Projects Department, by attending RFQ/ Bids, enquire and negotiating buying rates, and ensure submission on timely manner
- Responsible for export shipment ( containerized, Air, Project cargo and Break bulk )
- Coordinate with necessary parties to monitor general and project shipments flow
- Supporting General FF Operation Department whenever necessary
- Issue Invoicing to Consignee / Shipper / Overseas Agent
- Pre-alert shipment to destination & Origin
- Reporting, support Managing Director to provide accurate shipments data, and ensure final data are filed properly into the system
- And any other roles assigned by the Managing Director, as long as not in contrary of local law and regulations
Senior Project Coordinator at Energy and Project Division
PT. Panalpina Nusajaya Transport
02.2015 - 05.2020
- Responsible handle for project and oil and Gas shipment for Import/Export/Cross trade logistics forwarding operations in strict adherence to the SOP
- Made booking with carrier / Airlines and follow up with airline / shipping line / trucking companies and update on the status of all shipment to client and Internal
- Planning, organize, record, communicate and report operational activities to customer, Line manager and other team members
- Ensure workload and tasks are well managed and deadlines met as per the KPI
- Become a team player with all stake holders of the operations process that includes other operators, internal departments, vendors, subcontractors, carriers, customs brokers, and the client
- Ensure to select the best service option maximizing profitability while delivering the clients expectations, and work with existing Business Units pricing teams to ensure alignment and maximize opportunities to consolidate or obtain better rates
- Assist the Operations Manager to oversee the entire logistics operations/documentation and ensure prompt customer service comply with all guidelines set by QSHE (Quality, Safety, Health & Environment)
- Comprehend customer's quick needs for Air, Sea and Road operations, project cargo based on requirements of customer, evaluate, and determine the exact Cargo specifications in order to manage the operational procurement of the services approved sub-contractors
Project Coordinator
PT. Panalpina Nusajaya Transport
03.2010 - 01.2015
- Shipping arrangement from origin or factory up to final destination, with various mode of transport by AIR and/or SEA ( Break bulk, containerized or special equipment depend on material dimensions/weight)
- Responsible to maintain export/import cargoes, coordinate with shipping line, shipper / vendors, overseas agents, and consignee/buyers for the shipment
- Responsible for the shipments (i.e booking space/container availability, checking the sailing schedules and send shipping instruction to carrier / airlines )
- Liaise with customer on local transport arrangements, warehouse staff for delivery shipment and trucker for pick up arrangement when required
- Submit Special Cargo applications to Operations or the Vessel Operator Special Cargo Desk
- Communicate with Direct Line Manager for any requirements discrepancies and / or exceptions found in freight instruction / documents
- Monitor and close-coordination with overseas/local agent & carrier/sub-cont to obtain confirmed cargo departure/arrival date
- Pre-alert shipment and Send NOA to consignee and Retrieve original/copy forwarding documents and handover to Custom Clearance Dept
- For issue permit , manifest & cargo delivery release for import shipment
- Check 3rd party invoices i.e vendor again sales quotation and Verify overseas invoices against the quotation and filed rates to ensure the correct billing
- Issue Invoice to shipper or consignee or overseas according to quotation and/or instructions of Direct Line manager Or Sales Quotation
- Ensure that payable and receivable documents are completed accurately and forwarded on time
- Ensure that file contains all necessary document copies in proper sequence Distribute documents and make copies in accordance with instructions Adhere to all customer specific SOPs
- Preparation of RFQ ( Request for Quotation), pricing, quote and compile the rates to clients or tender
- Attend to all customers inquiries by phone, or email, and to respond timely and accurately to their queries, and Resolve client disputes on rates
Project Administration
PT. Panalpina Nusajaya Transport
02.2006 - 02.2010
- Responsible arrangement for project shipment especially for Export shipment
- Proactively follow up with customers on vessel voyage bookings, document submissions, booking confirmations, and update any variations
- Maintain accurate records in the system
- Ensure all booking requirements are met in a timely manner
- Track and monitor vessel loading statuses to ensure proper coordination
- Handle customer bookings and ensure that applicable rates are filed correctly
- Collect, verify, and share manifests and lists with the planning team
- Send pre-final lists to POD agents and the documentation team, ensuring updates are made in case of any changes before sailing
- Ensure timely completion of all required documents and terminal requirements
- Manage and upload booking data and loading lists into the in-house system
- Registration of shipment – shipment information entry into the Panalpina forwarding system (FOS, Pantrace )
- Issue documentation accordance with client requested / Shipper's Instruction ( for HBL & HAWB )
- Monitor, coordinate and work closely with Carriers / Airlines, and send final shipping instruction for MBL / MAWB issue
- Check 3rd party invoices i.e vendor again sales quotation and Verify overseas invoices against the quotation and filed rates to ensure the correct billing
- Issue Invoice to shipper or consignee or overseas according to quotation and/or instructions of Direct Line manager Or Sales Quotation
- Ensure that payable and receivable documents are completed accurately and forwarded on time
Finance Administration & Customer Service for Export-Import
PT. STARTRANS INTERNATIONAL JAKARTA
09.1999 - 12.2005
- Data entry for systems for billing/payment with total amount accurately
- Responsible to monitor data at the system to avoid missing input pertaining delay documents received which affected penalty to vendors
- Issue Invoicing to Consignee / Shipper / Overseas Agent
- Responsible to maintain export – Import cargoes, coordinate with shipping line, shipper / vendors, overseas agents, and consignee/buyers for the shipment
- Send NOA To Consignee before vessel arrive
- Monitor and close-coordination with overseas/local agent & carrier/sub-cont to obtain confirmed cargo departure/arrival date
- Document checking ; perform completeness of shipping documents as logistics procedures correctly
Education
Associate Degree - Marketing
Academic Of Management Industry (APP)
Skills
- Project shipment
- Oil & Gas Shipment
- General Cargo Shipment
- Export Import Ops
- Handling (Sea & Air)
- Pricing
- Ms Office
- Excel
- Word
- Windows
Personal Information
- Gender: Female
- Nationality: Indonesia
Timeline
Export Manager
PT. Royal Logistics Indonesia
03.2023 - Current
Senior Project and Operation Coordinator
PT. Royal Logistics Indonesia
07.2021 - 02.2023
Senior Project Coordinator at Energy and Project Division
PT. Panalpina Nusajaya Transport
02.2015 - 05.2020
Project Coordinator
PT. Panalpina Nusajaya Transport
03.2010 - 01.2015
Project Administration
PT. Panalpina Nusajaya Transport
02.2006 - 02.2010
Finance Administration & Customer Service for Export-Import
PT. STARTRANS INTERNATIONAL JAKARTA
09.1999 - 12.2005
Associate Degree - Marketing
Academic Of Management Industry (APP)
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