Microsoft Windows
Mustofa Albar
Senior Business Development Manager
Jakarta Barat
Summary
Experienced Business development manager with a track record of driving sales growth and expanding customer base. Known for innovative program management, strategic planning, and strong leadership skills. Excels at building successful teams and possesses exceptional communication abilities. [Number] years of experience leading operations and driving revenue. Expertise in client acquisition, contract negotiation, and fostering strong interpersonal relationships. Results-driven and proactive, consistently exceeds sales and revenue objectives. Skilled Business Development leader offering 10 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
23
23
years of professional experience
Work History
Senior Business Development Manager
Hexagon PPM
1 2014 - Current
- Facilitate growth, sales, and marketing strategies at an organization
- Increase revenue generation
- Reduce costs
- Perform risk mitigation
- Prepare overall marketing strategy
- Develop programs with quantifiable objectives to measure results
- Implement and manage marketing budget
- Leverage data and analytics to drive insights
- Modify or redirect business intelligence strategy
- Oversee and direct the efforts of the marketing team
- Develop segmentation, competitive analysis/market intelligence, prospecting, lead generation, product and market development, pricing, promotions, communications and budgets, sales force effectiveness, strategic planning, services units and revenue retention and growth
- Oversee the development of new products
- Create product roadmap
- Develop and measure key metrics around the business including user acquisition, conversion rates, engagement rates, satisfaction and renewal rates
- Trainer for new sales person
- Achievements and Reward: - Best Sales APAC (Asia Pacific) 2022 - 3 years consecutive as Best Sales APAC (Asia Pacific) - 3 years consecutive as Best Sales Revenue APAC (Asia Pacific) (Non disclose due to covid Pandemic)
- Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
- Delivered presentations at conferences and trade shows, showcasing products/services and generating leads.
- Streamlined internal processes related to lead generation and prospecting tactics, reducing time spent on administrative tasks.
- Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
- Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
- Increased sales revenue by strategically identifying and pursuing new business opportunities.
- Mentored junior staff members on best practices in business development, fostering professional growth within the team.
- Established a robust pipeline of prospects through targeted networking events and strategic outreach efforts.
- Spearheaded the expansion into new markets by conducting in-depth analyses of competitor landscapes.
- Negotiated contracts with vendors and suppliers, resulting in cost savings for the company.
- Restructured pricing strategies based on market conditions, ensuring competitiveness while maintaining profitability.
- Optimized the sales funnel through data-driven insights, streamlining processes for improved efficiency.
- Managed a diverse team of sales professionals, providing coaching and guidance to optimize performance.
- Aligned sales objectives with corporate goals by creating strategic plans that balanced short-term wins with long-term sustainability.
- Contributed to overall company growth by sharing expertise during executive meetings, informing decision-making processes.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Exceeded annual sales targets consistently by cultivating a high-performance team culture focused on results.
- Launched new product lines successfully after conducting thorough market assessments and identifying gaps in consumer needs.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Represented company and promoted products at conferences and industry events.
- Implemented systems and procedures to increase sales.
- Prepared sales presentations for clients showing success and credibility of products.
- Communicated product quality and market comparisons by creating sales presentations.
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Ganeral Affair
PT. Millenium Penata Future
01.2011 - 01.2012
- Responsible for office building management, sanitary office, safety office, ensure all equipment in good condition, and keep the operational office running smoothly, helping HR in doing recruitment and others division, responsible for purchasing all office needs, handling management asset, etc
- Proper filing and archiving of business documents
- Maintaining proper storage and retrieval accessibility of the original soft file documents
- Scanning and saving of image files
- Providing general administrative assistance as needed within the department
- Maintaining filing system for reference material
- Maintaining proper arrangement of division resources and materials
- Coordinating Department’s administrative function, tracking responses and replies, and update employees of changes within the organization.
Assistant Manager
IMR Minning Service
01.2011 - 01.2012
- Controlling and monitoring in field of coal which known Jetty and also organizing in vessel
- Additionally: Day to day communications with buyers and suppliers
- Generating laytime calculation
- Review and drafting of sales and purchase contracts
- Coordinate barge and MV scheduling
- Monitoring MV shipment schedule
- Coordinate with surveyors for shipment and pre-shipment analysis
- Coordinate with ground staff for quality control during loading
- Arrange barge and floating cranes
- As Administration and As Accounting
- As IT
- All office need I am handle it (in - out)
Translator
PT. Playtv Asia SDN BHD
01.2011 - 01.2011
- To translate Movie script from English subtitle to Indonesian subtitle
MMBOC Technical Support for Telkom Speedy
PT. Telkom Indonesia
01.2008 - 01.2010
- (Upgrading position from call centre) Troubleshooting internet speedy Complaint handling Monitoring 24/7 connection speedy all around Indonesia Using: BRAS (broadband remote access server), mini tools, tracing IP, NMS (network monitoring system), Radius (Remote Authentication Dial in User Service), and etc.
Call Center Support for Telkom Speedy
PT. Telkom Indonesia
01.2007 - 01.2008
- Complaint handling 24/7
- Troubleshooting connection Internet speedy 24/7
- Promotion Product telkom
IT Support
Tata Business Solusi
01.2004 - 01.2005
- Installing antivirus on server and workstation
- Checking and maintaining and cleaning virus and spyware on server and workstation
- Maintaining network, TCP/IP, Internet
- Maintaining hardware and software PC
- Implementing, trainer application for DKI Government for SIMPENADI application
IT Support
PT. Masindo Buana Wisata
01.2004 - 01.2005
- Installing antivirus on server and workstation
- Checking and maintaining and cleaning virus and spyware on server and workstation
- Maintaining network, TCP/IP, Internet
- Maintaining hardware and software PC
- Also as Tour staff
- Making website for company
IT Staff
PT. Trade Serice Indonesia
01.2002 - 01.2003
- Installing antivirus on server and workstation
- Checking and maintaining and cleaning virus and spyware on server and workstation
- Maintaining network, TCP/IP, Internet
- Controlling Stock opname warehouse and managing canvasser route all over JABODETABEK
Web Designer
PT. Mohdar Sentana Citratama
01.2002 - 01.2002
Education
Undergraduate System Informatics -
Gunadarma University Jakarta
Diploma Management Informatics - undefined
Gunadarma University Jakarta
undefined
State Senior High School 43 (SMUN 43)
undefined
State Junior High School 73 (SMPN 73)
undefined
State Elementary School 03 (SDN 03)
Skills
Pricing strategy
Key Account Management
CRM software proficiency
Industry Networking
Territory Management
Lead prospecting
Customer Engagement
Sales closing
Pipeline Development
Proposal Development
New Business Development
Lead Generation
Negotiations
Relationship Development
Relationship Building
Business Development
Promotional planning
Closing talents
Business development and planning
Sales Presentations
Market Trend Analysis
Training and mentoring
Prospecting
Pipeline Management
Account development
Training and Development
Performance Evaluations
Salesforce Management
Customer Service
Client Relationship Building
Team Leadership
Relationship building and management
Decision-Making
Sales Leadership
Customer Acquisition
Verbal and written communication
Team Collaboration
Sales and Marketing
Sales Tracking
Key decision making
Goals and performance
Strategic Planning
Marketing
Market understanding
Campaign Management
Networking strength
Sales expertise
Teamwork and Collaboration
Multitasking
Problem-solving abilities
Time Management
Supplementedskills
- PC Troubleshooting Hardware & Software
- Networking / LAN Implementation
- BRAS (broadband remote access server)
- Tracing IP and NMS
- Microsoft Applications (Windows OS, MS Office, IE, Outlook)
- Web Design Applications (Adobe Photoshop, Go Live, Corel Draw, Photo Paint, Macromedia, etc.)
- Editing Movie Sony Vegas, Ulead, Adobe Premier, and Pinnacle Studio
Accomplishments
- Best Sales APAC (Asia Pacific) 2022
- 3 years consecutive as Best Sales APAC (Asia Pacific)
- 3 years consecutive as Best Sales Revenue APAC (Asia Pacific)
Nonformaleducation
- Training Accounting and Entrepreneurship, University of Borobudur, 04/11/99
- Computer Assembling and Troubleshooting, University Of Gunadarma, 06/06/00
- Multimedia Application, University Of Gunadarma, 10/26/01
- Strategies, Tips and Tricks of TOEFL TEST, NEC, 06/2004
- Web Design Fundamental, Digital Studio Workshop, 01/22/06
- Arus Liar Rafting trip, 03/20/10
- IELTS Test Preparation Workshop, London School Of Public Relation, 05/29/10
- Technical Guidance as Instructor for E-KTP, 12/2011
Software
Microsoft Office
Design
Languages
Indonesian, Arabic
Native language
English
Advanced
C1
Sport
I am a sport junkie, i like playing basketball, tennis, swimming, running,golf, bowling.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Ganeral Affair
PT. Millenium Penata Future
01.2011 - 01.2012
Assistant Manager
IMR Minning Service
01.2011 - 01.2012
Translator
PT. Playtv Asia SDN BHD
01.2011 - 01.2011
MMBOC Technical Support for Telkom Speedy
PT. Telkom Indonesia
01.2008 - 01.2010
Call Center Support for Telkom Speedy
PT. Telkom Indonesia
01.2007 - 01.2008
IT Support
Tata Business Solusi
01.2004 - 01.2005
IT Support
PT. Masindo Buana Wisata
01.2004 - 01.2005
IT Staff
PT. Trade Serice Indonesia
01.2002 - 01.2003
Web Designer
PT. Mohdar Sentana Citratama
01.2002 - 01.2002
Senior Business Development Manager
Hexagon PPM
1 2014 - Current
Undergraduate System Informatics -
Gunadarma University Jakarta
Diploma Management Informatics - undefined
Gunadarma University Jakarta
undefined
State Senior High School 43 (SMUN 43)
undefined
State Junior High School 73 (SMPN 73)
undefined
State Elementary School 03 (SDN 03)