Microsoft D365
Mutiara Adelfina
Senior Account Receivable
Jakarta
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Senior Account Receivable
PT Rich Products Indonesia
07.2017 - 11.2024
- Oversee the end-to-end accounts receivable process, including invoicing, cash application and collections.
- Ensure accurate and timely processing of customer payments and resolution of discrepancies.
- Manage customer accounts, monitor aging reports and minimize overdue receivables.
- Establish and maintain credit limits and terms for customers in accordance with company policies.
- Implement effective collection strategies to reduce outstanding receivables and improve cash flow.
- Foster strong relationships with customers to ensure satisfaction and timely payment.
- Support month-end and year-end close processes by reconciling AR accounts.
- Support audits internal and external by providing necessary documentation and responding to inquiries.
- Utilize AR automation tools and ERP systems to streamline workflows and enhance reporting capabilities.
- Generate and maintain accounts receivable aging reports, payment status updates and collection progress.
Junior Account Receivable
Crowe Indonesia
03.2015 - 06.2017
- Generate and send invoices to customers, record incoming payments accurately, and issue receipts or credit notes as needed.
- Monitor overdue accounts and proactively follow up with clients via phone or email to collect outstanding payments.
- Perform regular reconciliation of customer accounts and the AR ledger to ensure accurate financial records.
- Prepare and deliver regular reports on accounts receivable status, collections report, and aging reports for management review.
- Keep customer accounts up-to-date with current payment and contact information.
Loan Transaction Staff
PT Bank Danamon Indonesia Tbk
12.2013 - 03.2015
- Expertly managed document reception from Annex Conventional, SEMM and CMM Divisions
- Efficiently inputted customer document codes into the Oracle System, adhering to Bank Indonesia regulations
- Dilligently ensured alignment of customer document codes with Bank Indonesia standards
- Conducted thorough confirmations with Bank Danamon to resolve data discrepancies
- Analyzed customer credit histories utilizing the Oracle system for informed decision-making
Education
Bachelor of Accounting - Accounting
Gunadarma University
Jakarta, Indonesia 04.2001 -
Skills
Microsoft Dinamics 365 System
Finance and Accounting System
Oracle System
Account Receivable Procedures
Basic Bookkeeping, credit and accounting principles
Microsoft office
Effective Communication Skill
Negotiation Skill
Software
AX 2009
FINA (Finance and Accounting System)
Ms Office
Certification
Interpersonal Communication and Assertiveness Skill
Interests
Explore New Things
Watching Movie
Travelling
Timeline
Brevet A & B
10-2025
Personal Finance
09-2025
Interpersonal Communication and Assertiveness Skill
04-2021
Senior Account Receivable
PT Rich Products Indonesia
07.2017 - 11.2024
Junior Account Receivable
Crowe Indonesia
03.2015 - 06.2017
Loan Transaction Staff
PT Bank Danamon Indonesia Tbk
12.2013 - 03.2015
Bachelor of Accounting - Accounting
Gunadarma University
04.2001 -