Mylah Lopez
Pocatello
Summary
Exceptional communication skills with proven track record of building client rapport. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Barista
Brynley Nelson
Pocatello
06.2024 - Current
- Prepared espresso drinks and specialty beverages according to customer preferences.
- Maintained cleanliness and organization of the coffee preparation area.
- Assisted customers with menu selections and provided product recommendations.
- Operated coffee brewing equipment and ensured proper functionality.
- Handled cash register transactions efficiently and accurately.
- Collaborated with team members to ensure smooth service during busy hours.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Restaurant Hostess
Annissa Fountain
Pocatello
03.2023 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Coordinated with servers to facilitate timely service and guest satisfaction.
Education
Pocatello High School
Pocatello, IDSkills
- Espresso preparation
- Beverage customization
- Cash handling
- Equipment operation
- Customer relationship management
- Time management
- Effective communication
- Problem solving
- Conflict resolution
- Attention to detail
- Clear communication
- Team leadership
Timeline
Barista
Brynley Nelson
06.2024 - Current
Restaurant Hostess
Annissa Fountain
03.2023 - Current
Pocatello High School