Proactive and detail-oriented professional with multidisciplinary experience across administration, marketing, and client relations. Proven track record in managing operational documents, supporting cross-department coordination, and delivering efficient administrative solutions. Skilled in Microsoft Office, digital communication, and social media management, with strong interpersonal and multitasking abilities. Demonstrated adaptability through diverse roles in corporate, healthcare, and creative industries. Currently seeking a Personal Assistant position to leverage organizational, communication, and coordination skills in supporting executive performance and business efficiency.
Hi, I’m
Nadia Hidayanti
Linkedin.com/in/nadiahidayanti/
Jember
Summary
Overview
5
years of professional experience
Work History
PT Rolas Nusantara Medika (IHC)
Hospital Administrator
04.2025 - 11.2025
Job overview
- Assisted patients by providing clear information regarding doctor schedules, booking cancellations, and hospital health services.
- Collaborated with nurses and medical assistants to address patient concerns and recommend appropriate healthcare services.
- Conducted and managed SRK BPJS (Health History Screening) for JKN participants to identify early risk factors of non-communicable diseases such as hypertension, diabetes, and heart disease.
- Processed and recorded patient billing information into the hospital system accurately according to doctor’s actions and treatments.
- Collected, organized, and verified patient BPJS claim documents in accordance with current healthcare regulations and administrative policies.
Perasa Group
Marketing Content Creator
06.2024 - 04.2025
Job overview
- Successfully created viral UGC content on TikTok with over 2 million views, driving significant brand exposure and engagement.
- Grew TikTok followers by 1,000+ within 2 months through consistent posting, storytelling, and trend optimization.
- Maintained a strong Instagram presence with Reels consistently achieving over 2,000 views per upload, contributing to improved audience retention and organic growth.
- Developed and executed creative marketing strategies to align content with brand identity and campaign goals.
- Collaborated with marketing teams to plan, produce, and analyze digital campaigns across multiple social media channels.
- Utilized analytics tools to evaluate content performance and continuously optimize engagement and conversion rates.
PLN Icon Plus
B2B Sales Representative ( Intern )
08.2023 - 02.2024
Job overview
- Assisted the sales team in prospecting and lead generation for potential corporate clients.
- Managed and updated customer databases and business partnership documents.
- Supported product presentations and proposal preparations for services such as dedicated internet, IoT, and digital solutions.
- Conducted follow-ups with potential clients and assisted in preparing negotiation materials.
- Helped analyze client needs to recommend appropriate digital service solutions.
PT Perkebunan Nusantara XII
Office Administrator
09.2020 - 03.2021
Job overview
- Successfully managed and organized over 100 operational documents through a structured digital filing system, improving data retrieval efficiency by 30%.
- Assisted in cross-department coordination (Finance, HR, and Operations) to ensure timely completion of monthly reports.
- Optimized the use of Microsoft Excel and Word for plantation data reporting and employee performance tracking by creating improved reporting templates.
- Supported internal and external correspondence with high accuracy and punctuality.
- Demonstrated strong communication and administrative skills, maintaining a professional and positive image for the company.
Education
Politeknik Negeri JemberJember, Indonesia
Associate of Science from Computer Engineering
04.2001
University Overview
Completed an Associate Degree in Computer Engineering with a strong academic record (GPA 3.78). Gained comprehensive knowledge in computer systems, networking, programming, and digital technology. Experienced in developing both software and hardware-based projects, network troubleshooting, and implementing IT solutions for academic and business purposes.
Professional Certifications:
- Network Administrator Madya (BNSP) — Issued Oct 2024 | Valid until Oct 2027
Competence in Network Address Translation (NAT), Network Security, and System Administration. - Certificate of Competence in Digital Marketing (BNSP) — Issued Nov 2022 | Valid until Nov 2025
Competence in Content Marketing, Digital Strategy, and Social Media Campaign Management.
Achievements:
- Start-Up Kewirausahaan Berbasis Tugas Akhir, Inkubator Bisnis dan Kewirausahaan, 2024
- 2nd Place — Business Plan Competition, Agrifair HMJ MNA, 2023
- 1st Place — Business Plan Competition, Ikatan Lembaga Penalaran dan Penelitian Mahasiswa Indonesia, 2023
- 3rd Place — Business Plan Competition, NBPC Unesa, 2023
- Runner-Up 2 — Business Plan Competition, YED FMIPA Universitas Indonesia, 2023
Key Skills:
- Network Configuration & Security
- Computer Hardware & Troubleshooting
- Programming (C/C++, Python, Java)
- Digital Marketing & Business Strategy
- Project Development & Team Collaboration
Skills
Data reporting
Timeline
Hospital Administrator
PT Rolas Nusantara Medika (IHC)
04.2025 - 11.2025
Marketing Content Creator
Perasa Group
06.2024 - 04.2025
B2B Sales Representative ( Intern )
PLN Icon Plus
08.2023 - 02.2024
Office Administrator
PT Perkebunan Nusantara XII
09.2020 - 03.2021
Politeknik Negeri Jember
Associate of Science from Computer Engineering
04.2001