Nagashree Nagesh
Bengaluru
Summary
Front office professional with over 9 years of experience in customer service and operations management. Proven track record of resolving customer issues effectively while ensuring high satisfaction levels. Strong data management and administrative skills contribute to maintaining accurate records and efficient operations.
Overview
2027
2027
years of professional experience
2
2
Certifications
Work History
Front Office / Reception & Car Service
Magnum Honda
Bengaluru
01.2017 - Current
- Managed front desk operations and greeted customers professionally
- Coordinated customer queries and services to enhance overall experience
- Resolved customer issues promptly to maintain high satisfaction levels
- Scheduled appointments and follow-ups
- Managed customer records and documentation for accurate account tracking
Customer Support
Garuda Service Station
Bengaluru
- Provided vehicle service information to customers via telephone.
- Maintained daily records of serviced vehicles for accurate tracking.
- Resolved customer issues through timely email correspondence.
Customer Support
Eventus Infotech Private Ltd.
Bengaluru
- Data entry associated with mortgage processing for US clients
CRBI Software Development
Airtel
Bengaluru
- Data processing associated with Airtel customer support
WEB Editor
Future Tech IT Hardware Solutions PV
Bengaluru
- Processed data and performed data entry for US-based client.
- Maintained monthly salary records for employees.
- Provided backend support to HR department for streamlined operations.
Education
Diploma -
Bapuji Polytechnic
Davanagere08-2004
Skills
- Front office operations and reception management
- Customer relationship management
- Service department coordination
- Appointment scheduling and follow-ups
- Complaint resolution and issue handling
- MS Office applications and documentation
- Data processing and record keeping
- Multi-channel customer support
- Administrative and managerial assistance
Languages
English
Intermediate (B1)
B1
Kannada
Native
Native
Telugu
Proficient (C2)
C2
Certification
Certificate in DTP and Nudi, offered by KIONICS, Davangere.
DECLARATION
I hereby declare that the above information is true to the best of my knowledge and belief. I assure that I will perform my duties with sincerity and dedication.
Place: Bangalore
Nagashree N
Timeline
Front Office / Reception & Car Service
Magnum Honda
01.2017 - Current
Customer Support
Garuda Service Station
Customer Support
Eventus Infotech Private Ltd.
CRBI Software Development
Airtel
WEB Editor
Future Tech IT Hardware Solutions PV
Diploma -
Bapuji Polytechnic