NAJLA RAFILA FEBIANTI
Pekanbaru
Summary
Fresh graduate with a bachelor’s degree in communication science from Universitas Islam Indonesia, graduated with a GPA of 3.85. Strong interest in human resources administration and people development. Experienced in recruitment support, personnel administration, staff development, and internal coordination through organizational and internship experiences. Detail-oriented, adaptable, and eager to grow professionally in HR administrative and operational roles.
Overview
5
5
years of professional experience
Work History
Owner & Operations Administrator
Self Employment
Pekanbaru
07.2025 - Current
- Developed marketing strategies to enhance brand visibility and attract new customers.
- Oversaw inventory management and coordinated supplier relationships for timely deliveries.
- Trained staff on customer service techniques to improve client interactions.
- Implemented financial tracking systems to monitor expenses and cash flow effectively.
- Identified new opportunities for growth, expansion, and diversification.
Intern – Administrative & Event Support
PT Sumatera Satu Media
Indonesia
08.2024 - 12.2024
- Supported administrative and coordination tasks for company events.
- Assisted in internal communication and documentation processes.
- Coordinated with internal teams and external stakeholders.
- Managed reporting, documentation, and daily operational support.
- Supported media, documentation, and company profile development activities.
Secretary
Titik Putih Project
Indonesia
02.2023 - 06.2023
- Managed administrative documentation, attendance tracking, and internal coordination.
- Assisted in volunteer recruitment and onboarding processes.
- Prepared official letters, permits, and sponsorship proposals.
- Supported daily operational and personnel administration activities.
- Coordinated with external stakeholders and local authorities.
Head of Creative Media
Galaxy Radio – Universitas Islam Indonesia
Indonesia
07.2022 - 03.2023
- Led and supervised a team of 6 members, including task allocation and performance monitoring.
- Conducted internal training related to content creation and media management.
- Managed internal communication and team coordination.
- Supported talent development and team productivity improvement.
- Reactivated organizational social media presence and increased engagement.
Student Resource Development Staff & Strategic Studies Staff
Student Executive Board FPSB UII
Indonesia
06.2021 - 01.2023
- Conducted end-to-end recruitment processes for over 30 staff members, including candidate screening, interview coordination, and onboarding support.
- Managed staff evaluation and development programs to monitor performance and engagement.
- Maintained personnel data, attendance records, and internal documentation.
- Coordinated internal communication between management and staff members.
- Supported organizational planning and reporting activities.
Education
Bachelor of Communication Science - Yogyakarta, Indonesia
Universitas Islam Indonesia
Yogyakarta, Indonesia12-2024
Skills
- Marketing strategy
- Event planning
- Staff training
- Documentation management
- Recruitment processes
- Internal communication
- Problem-solving
- Effective communication
- Staff hiring
- Negotiation
Awards
- Author of research paper titled 'Tanpa Batas: Community Development as Optimization of Creativity Enhancement and Inclusive Learning Based on Disability-Friendly Platforms.'
- 3rd Place – SDGs Research, IYC Conference Malaysia (2023)
Languages
- English
- Bahasa Indonesia, Native
- English, Advanced (C1 IELTS 8.0)
Timeline
Owner & Operations Administrator
Self Employment
07.2025 - Current
Intern – Administrative & Event Support
PT Sumatera Satu Media
08.2024 - 12.2024
Secretary
Titik Putih Project
02.2023 - 06.2023
Head of Creative Media
Galaxy Radio – Universitas Islam Indonesia
07.2022 - 03.2023
Student Resource Development Staff & Strategic Studies Staff
Student Executive Board FPSB UII
06.2021 - 01.2023
Bachelor of Communication Science - Yogyakarta, Indonesia
Universitas Islam Indonesia