Natalia Coonce
Meridian
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Jakers Bar & Grill. Proven ability to enhance guest experiences through effective communication and problem-solving skills. Recognized for maintaining high cleanliness standards and training new staff, ensuring a welcoming atmosphere and efficient service flow.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Jakers Bar & Grill
Meridian
02.2025 - Current
- Greeted guests warmly and ensured a welcoming atmosphere upon arrival.
- Managed reservations and organized seating arrangements for efficient service flow.
- Assisted servers by communicating guest needs and special requests promptly.
- Monitored dining area for cleanliness, ensuring tables were promptly cleared and set.
- Handled guest inquiries and resolved issues to enhance customer satisfaction experience.
- Trained new host staff on procedures, seating protocols, and customer interaction techniques.
- Managed reservations, waitlists, and special requests for large parties.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
Material Runner
The Gutter Guy
Meridian
05.2020 - 02.2025
- Coordinated materials delivery to job sites for efficient project execution.
- Assisted technicians with tools and equipment setup for various gutter installations.
- Maintained cleanliness and organization of work areas to promote safety and efficiency.
- Supported inventory management by tracking supplies and restocking as needed.
- Loaded and unloaded materials from vehicles, ensuring safe handling procedures were followed.
- Followed safety protocols while assisting in on-site gutter maintenance tasks.
Education
Associates Degree - Zoology
Gem Prep Meridian
Meridian05-2025
Skills
- Detail-oriented
- Customer service
- Teamwork
- responsible
- Problem solving
- Animal handling
- Communication
Hobbies and Interests
- Playing soccer
- Practicing martial arts
- Hunting
- Fishing
- Camping
- Cuddling with cats
- Taking dog on runs
- Visiting parks with dog
References
Andy Coonce, Father, 208-286-8168, 05/01/19, 05/01/24, My Father owns the Gutter Guy company
Peter Jones, manager, 503-746-1656, 02/11/25, Currrent, Jakers Bar & Grill
Timeline
Restaurant Hostess
Jakers Bar & Grill
02.2025 - Current
Material Runner
The Gutter Guy
05.2020 - 02.2025
Associates Degree - Zoology
Gem Prep Meridian