NATALIA WIJAYA
Malang
Summary
With extensive experience in Human Resources, General Affairs and Operations; building successful organization and business process. With an experience in Human Resource, General Affairs, Procurement and Operation and strong business acumen, bringing a successful organization and an ideal working climates which play important roles in running a successful business.
Motivating and positive with excellent interpersonal, coaching and communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. eady to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
DEPUTY TO CO OPERATION MANAGER
PT MBB
01.2022 - Current
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Organized and detail-oriented with a strong work ethic
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information and provided solutions to problems
Deputy General Manager
PT PIP
09.2019 - 03.2021
- Procurement, Warehouse
- Recruitment, Salary Grading, SOP, POD
- Compensation and Benefit
- Payroll
- Industrial Relationship
- Compliment Control
- Business Process Controller
- On lead of F&B Team in terms of Quality Control, Cost Control, Service Level, Menu Development
- On lead of Retail Team (Merchandise, Snacks and RTD)
- Responsible for Warehouse and Procurement
- Supplier Listing
- Cost Control
- Stock Monitoring
- Responsible for all revenue out of ticketing sales
- Having Job Enlargement, In Charge for position of General Manager during General Manager's absence (according to Surat Penugasan 0042/HRGA-ST/PTPIP/XI/2019
- Organized and detail-oriented with a strong work ethic
- Demonstrated respect, friendliness and willingness to help wherever needed
- Managed time efficiently in order to complete all tasks within deadlines
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Identified issues, analyzed information and provided solutions to problems
HRGA Manager
PT PIP
01.2017 - 01.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Project Controller & Pre-Ops Team Leader
PT PIP
01.2016 - 01.2017
- Reporting progress of Construction to Business Owner,
- Checking all invoices before submitted to HQ
- Handling salary distribution for initiate staff during Projects
- In coordination with Legal Officer drafting Company Regulation
- Validated project and employment information and completed manual adjustments to financial data.
- Developed and implemented project plans and budgets to ensure successful execution.
- Reported regularly to managers on project budget, progress and technical problems.
- Monitored project progress, identified risks and took corrective action as needed.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Analyzed project performance data to identify areas of improvement.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Managed to maintain annual employee turn over
- Managed operation cost in HR Department
Secretary to Sales Director
PT Kievit Indonesia
01.2009 - 12.2014
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Identified issues, analyzed information and provided solutions to problems.
Management Assistant
PT Kievit Indonesia
01.2007 - 12.2009
- Created and updated records and files to maintain document compliance.
- Arrange all meetings, calendars, inbox, travel for BoD and Managers
- Taking Minutes of Meeting
- Prepared and charted data and metrics for detailed status reports.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Offered technical support and troubleshot issues to enhance office productivity.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Conducted research to assist with routine tasks and special projects.
- Completed daily logs for management review.
- Proofread and edited documents for accuracy and grammar.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Sales Assistant
PT Kievit Indonesia
11.2006 - 12.2008
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Gathered and prepared sales materials in preparation for sales meetings.
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
Sales Executive
PT. K Line Indonesia
05.2004 - 10.2006
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Established and maintained positive relationships with vendors to determine product availability and quality.
Education
Bachelor of Arts - English Literature
Universitas Kristen Satya Wacana
Salatiga03.2004
Skills
- Industrial Relationship
- POD
- Recruitment
- Payroll
- Project Manager
- File Manager
- Activity Manager
- Face-to-face communication
Timeline
DEPUTY TO CO OPERATION MANAGER
PT MBB
01.2022 - Current
Deputy General Manager
PT PIP
09.2019 - 03.2021
HRGA Manager
PT PIP
01.2017 - 01.2019
Project Controller & Pre-Ops Team Leader
PT PIP
01.2016 - 01.2017
Secretary to Sales Director
PT Kievit Indonesia
01.2009 - 12.2014
Management Assistant
PT Kievit Indonesia
01.2007 - 12.2009
Sales Assistant
PT Kievit Indonesia
11.2006 - 12.2008
Sales Executive
PT. K Line Indonesia
05.2004 - 10.2006
Bachelor of Arts - English Literature
Universitas Kristen Satya Wacana
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