Natalie Hernandez
McDonald’s
Gooding
3
years of professional experience
Dynamic and results-driven professional with experience at McDonald’s, excelling in training new crew members and enhancing customer service standards. Proven ability in staff retention strategies and problem-solving, ensuring compliance with health regulations while fostering a collaborative team environment. Committed to operational excellence and maintaining high-quality service.
Work History
Crew Member Trainer
3 Years- Trained new crew members on operational procedures and customer service standards.
- Demonstrated effective teamwork to ensure efficient kitchen and front counter operations.
- Assisted in maintaining cleanliness and organization in dining and kitchen areas.
- Monitored inventory levels and communicated needs to management for timely restocking.
- Ensured adherence to food safety regulations and quality standards during shifts.
Education
Associate of Arts
Skills
Health and safety regulations
Brand awareness
Staff retention strategies
Motivational techniques
Employee engagement
Cash handling
Customer service
Problem-solving
Time management
Team collaboration
Timeline
Crew Member Trainer
McDonald’s
07.2023 - 07.2026Read More
College of Southern Idaho
Associate of Arts
Read More