Natascha Forschler
Nampa,ID
Summary
Dynamic Pharmacy Technician with extensive experience at Walgreen's Pharmacy, excelling in workflow optimization and problem-solving. Demonstrated expertise in pharmaceutical calculations and maintaining HIPAA compliance, fostering exceptional patient relationships. Proven ability to enhance productivity and train team members, ensuring high-quality service and adherence to pharmacy ethics. Advanced training and efficacy adherence with Medicap Pharmacy. Obtained Immunization Certification and participated in multiple pharmacy related community events including: Flue Clinics in Senior Assisted Living Programs, Events Fair at Senior Fair, and Covid Vaccine Clinics. Awarded "Employee of the Quarter" in 2023 for above and beyond performances.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Medicap Pharmacy
Meridian, Idaho
09.2019 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
Pharmacy Technician
Savon Pharmacy
03.2018 - 09.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician
Walgreen's Pharmacy
03.2013 - 04.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Utilized pharmacy management software to process prescriptions efficiently.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
Education
Associate of Science - Computer Science
College of Western Idaho
Nampa, ID06-2027
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Pharmacy ethics
- Drug inventory control
- Pharmaceutical calculations
- HIPAA
- Pharmacy and customer records management
- Interpreting and processing medication orders
- Pharmacy law compliance
- Healthcare regulations
- Advanced math skills
- Manual and automated medication dispensing
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Medicap Pharmacy
09.2019 - Current
Pharmacy Technician
Savon Pharmacy
03.2018 - 09.2019
Pharmacy Technician
Walgreen's Pharmacy
03.2013 - 04.2018
Associate of Science - Computer Science
College of Western Idaho
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