Nathan Adams
Boise
Summary
Dynamic and results-oriented professional with a background in Military Intelligence and customer service, currently serving as a Military Intelligence Officer in the Idaho Army National Guard. Experienced in consultative selling and customer service, adept at enhancing customer satisfaction and loyalty through expert advice and technical support in electronics. Holds a Bachelor of Arts in Political Science from Brigham Young University-Idaho, with extensive training in policy analysis, global political structures, and advanced communication skills.
Overview
7
7
years of professional experience
Work History
Military Intelligence Officer
Idaho Army National Guard
04.2024 - Current
- Leadership & Team Management: Lead diverse teams in the meticulous analysis of data collected through various intelligence-gathering methods, ensuring accurate and timely intelligence support.
- Intelligence Analysis & Reporting: Skillfully analyze critical information to produce comprehensive reports and strategic recommendations, significantly aiding in decision-making processes.
- Security Clearance: Holds a current Secret-level security clearance with a pending upgrade to Top Secret, demonstrating a trusted capability in handling sensitive national security information.
Sales Associate
Best Buy
08.2021 - 04.2024
- Consultative Selling & Technical Support: Excelled in assisting customers with selecting and purchasing electronics, such as computers and home theater systems, providing expert advice tailored to their needs
- Addressed and resolved a wide range of IT-related inquiries, enhancing customer satisfaction and loyalty through technical expertise and solution-oriented service.
- Customer Relationship Management: Delivered exceptional customer service by understanding client needs, managing service issues, and fostering relationships that enhanced customer retention and satisfaction.
Missionary
The Church of Jesus Christ of Latter-day Saints
07.2017 - 07.2019
- Served the people of South Korea for two years.
- Taught English classes and did service projects weekly.
- Became conversationally fluent in the Korean Language.
Education
Bachelor of Arts in Political Science -
Brigham Young University-Idaho
Skills
- Problem Solving
- Leadership
- Computer and technology
- Microsoft Office
- Customer service and communication
- Adaptive Learning
- Operational planning
- Analytical Writing
- Data Analysis
Timeline
Military Intelligence Officer
Idaho Army National Guard
04.2024 - Current
Sales Associate
Best Buy
08.2021 - 04.2024
Missionary
The Church of Jesus Christ of Latter-day Saints
07.2017 - 07.2019
Bachelor of Arts in Political Science -
Brigham Young University-Idaho
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