Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Timeline
Generic
Nathanael  Himawan

Nathanael Himawan

Watch Advisor
Jakarta

Summary

Dynamic Key Account Officer with a proven track record at PT Himalaya Agung Perkasa, excelling in client relationship building and sales proficiency. Achieved significant revenue growth through strategic upselling and effective negotiation, while enhancing customer experience and loyalty. Recognized for optimizing processes and fostering long-lasting partnerships in a competitive market.


Experienced account management professional with strong track record in client relations, strategic planning, and revenue growth. Known for fostering team collaboration and achieving results, adaptable to changing business needs. Skilled in relationship building, negotiation, and project management. Recognized for reliability, effective communication, and problem-solving abilities.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Watch Specialist

Time International
11.2024 - Current
  • Provided exceptional after-sales support, handling repairs and warranty claims to maintain customer loyalty.
  • Achieved high levels of customer satisfaction through attentive service and prompt resolution of any concerns or inquiries.
  • Optimized store layout to facilitate smooth customer flow and ensure an appealing presentation of the watches on display.
  • Assisted customers in selecting the perfect timepiece through detailed explanations of each watch''s features and history.
  • Conducted regular market research to stay informed on industry trends and competitor offerings, enabling strategic pricing decisions.
  • Exceeded sales targets consistently by implementing effective strategies tailored to individual customers and leveraging a deep understanding of market trends.

Key Account Officer

PT Himalaya Agung Perkasa
12.2023 - 11.2024
  • Streamlined internal processes related to key accounts, reducing turnaround times and enhancing customer experience.
  • Established strong communication channels with customers, fostering long-lasting partnerships.
  • Coordinated marketing efforts targeting key accounts, driving brand awareness and revenue growth.
  • Managed a portfolio of high-value clients, ensuring timely delivery of products and services.
  • Conducted regular account reviews to identify areas for improvement and growth potential.

Key Account Executive

PT Kao Indonesia
12.2022 - 12.2023
  • Maximized revenue potential by upselling additional products or services to existing clients.
  • Managed a diverse portfolio of key accounts, maintaining strong professional relationships and high retention rates.
  • Expanded the company''s market share by identifying and securing new business opportunities.
  • Facilitated successful product launches within key accounts, coordinating closely with internal stakeholders to ensure smooth execution of promotional activities.
  • Improved overall profitability by consistently meeting or exceeding established sales targets for assigned accounts.
  • Monitored industry trends to provide valuable insights and recommendations to clients.

Education

BBA - International Business

Atma Jaya Catholic University of Indonesia
Jakarta
04.2001 -

Skills

Client relationship building

Product presentation

Negotiation

Sales proficiency

Goal orientation

Luxury brand awareness

Teamwork and collaboration

Problem-solving

Upselling strategies

Additional Information

I am an energetic and ambitious person who has developed a mature and responsible approach to any task that I undertake or situation that I am presented with, and eager to learn. I am excellent in working with others to achieve a certain objective on time and with excellence. I can work with in team and I’m a good team member, with good communication and good analytical thinking.

Interests

Reading

Coffee Hunting

Basketball

Timeline

Watch Specialist

Time International
11.2024 - Current

Key Account Officer

PT Himalaya Agung Perkasa
12.2023 - 11.2024

Key Account Executive

PT Kao Indonesia
12.2022 - 12.2023

BBA - International Business

Atma Jaya Catholic University of Indonesia
04.2001 -
Nathanael HimawanWatch Advisor