Nathanel J. Ritter
Gooding
Summary
Dynamic Logistics Support Specialist at ASRC Federal with a proven track record in enhancing customer satisfaction and resolving complex inquiries. Skilled in warehouse safety and proficient in forklift operation, I excel in maintaining organized environments and optimizing processes to drive efficiency. Committed to delivering exceptional service and fostering strong client relationships.
Personable and solution-focused, bringing strong communication and problem-solving abilities. Knowledge of troubleshooting techniques and technical support, combined with proficiency in managing customer inquiries and resolving issues efficiently. Committed to delivering exceptional service and fostering positive customer relationships.
Overview
2
2
years of professional experience
Work History
Logistics Support Specialist
ASRC Federal
06.2025 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Managed high-priority tickets with professionalism, ensuring timely resolutions while maintaining excellent rapport with clients.
- Ability to handle customer inquires and resolves issues.
- Providing support to customers, addressing inquiries, resolving issues related to logistics.
- Ensures that equipment, storage , and maintenance areas are kept clean.
- Work on valve maintenance to ensure valves are working properly.
- Sweep, mop, dust, and empties common use areas.
- Following established safety procedures and utilize safety protective equipment and clothing.
- Performs related work as assigned.
Grocery Stock Clerk
Ridley's Family Market
07.2023 - 05.2025
- Maintained safety standards in aisles, promptly addressing spills or hazards to prevent accidents or injuries.
- Prioritized tasks during high-traffic hours, ensuring shelves remained stocked and well-organized despite increased customer volume.
- Optimized end cap displays to highlight seasonal items or special promotions, driving increased sales for key products.
- Maintained product knowledge to better assist customers with dietary restrictions, preferences, or inquiries about specific items.
Education
High School Diploma -
Gooding High School
05-2025
Interests
- Air Softing
- Hiking
- Camping
- Kayaking
- Playing Sports
- Swimming
- Fishing
- Boating
- Adventuring in a Side-by-side
- Outdoor Recreation
- Music
- working on cars
Timeline
Logistics Support Specialist
ASRC Federal
06.2025 - Current
Grocery Stock Clerk
Ridley's Family Market
07.2023 - 05.2025
High School Diploma -
Gooding High School