Neelie McFarland
Boise
Summary
Detail-oriented individual with exceptional communication and organizational skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Surgery Coordinator
Intermountain Eye Centers
02.2023 - 10.2024
- Verified insurance coverage and benefits and communicated directly with patient for timely scheduling of clinic appointment and surgery procedure.
- Enhanced patient experience by efficiently scheduling surgeries and coordinating necessary pre-operative appointments.
- Increased patient satisfaction with pre-surgery preparation by providing clear instructions and addressing any concerns or questions.
- Ophthalmology Tech work such as refractions, scribe work, checking eye pressure, diagnostic scans, etc
- Ensured quality control throughout the surgery process
- Sent in prescriptions to patients pharmacy
- Verified insurance coverage and obtained pre-authorizations.
- Educated patients about surgeries and provided treatment plan documentation.
Volunteer
Idaho Humane Society
03.2021 - 01.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Enhanced animal welfare by providing daily care and companionship to shelter animals.
Education
High School Diploma -
Timberline High School
Boise, ID06-2022
No Degree - Medical Imaging
College of Western Idaho
Nampa, IDNo Degree - Medical Imaging
Boise State University
Boise, IDSkills
- Patient coordination
- Educating patients
- Verifying insurance
- Pre-authorization management
- Reliability
- Detail Oriented
- Professionalism
- Time management abilities
- Adaptability
- Communication
- Organization
- Kennel care
Timeline
Surgery Coordinator
Intermountain Eye Centers
02.2023 - 10.2024
Volunteer
Idaho Humane Society
03.2021 - 01.2023
High School Diploma -
Timberline High School
No Degree - Medical Imaging
College of Western Idaho
No Degree - Medical Imaging
Boise State University
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