Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neelie McFarland

Boise

Summary

Detail-oriented individual with exceptional communication and organizational skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience

Work History

Surgery Coordinator

Intermountain Eye Centers
02.2023 - 10.2024
  • Verified insurance coverage and benefits and communicated directly with patient for timely scheduling of clinic appointment and surgery procedure.
  • Enhanced patient experience by efficiently scheduling surgeries and coordinating necessary pre-operative appointments.
  • Increased patient satisfaction with pre-surgery preparation by providing clear instructions and addressing any concerns or questions.
  • Ophthalmology Tech work such as refractions, scribe work, checking eye pressure, diagnostic scans, etc
  • Ensured quality control throughout the surgery process
  • Sent in prescriptions to patients pharmacy
  • Verified insurance coverage and obtained pre-authorizations.
  • Educated patients about surgeries and provided treatment plan documentation.

Volunteer

Idaho Humane Society
03.2021 - 01.2023
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Kept animals healthy and socialized by providing regular exercises and walks.
  • Cleaned and sanitized cages and living areas to promote health and wellbeing.
  • Monitored health of animals, reporting any issues to shelter staff for resolution.
  • Enhanced animal welfare by providing daily care and companionship to shelter animals.

Education

High School Diploma -

Timberline High School
Boise, ID
06-2022

No Degree - Medical Imaging

College of Western Idaho
Nampa, ID

No Degree - Medical Imaging

Boise State University
Boise, ID

Skills

  • Patient coordination
  • Educating patients
  • Verifying insurance
  • Pre-authorization management
  • Reliability
  • Detail Oriented
  • Professionalism
  • Time management abilities
  • Adaptability
  • Communication
  • Organization
  • Kennel care

Timeline

Surgery Coordinator

Intermountain Eye Centers
02.2023 - 10.2024

Volunteer

Idaho Humane Society
03.2021 - 01.2023

High School Diploma -

Timberline High School

No Degree - Medical Imaging

College of Western Idaho

No Degree - Medical Imaging

Boise State University

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Neelie McFarland