Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Neni Ariani

Neni Ariani

General Manager and Virtual Assistant
Batam,RI

Summary

Dynamic General Manager with over a decade of expertise in the ship lay-up industry in Batam and Singapore. Proven ability to optimize operations, implement cost-effective solutions, and achieve operational excellence. Skilled in crew recruitment, logistics management, agency documentation, and legal case handling. Demonstrated success in driving business growth and enhancing operational efficiency. Seeking to leverage extensive experience and leadership skills in a challe

Overview

16
16
years of professional experience

Work History

General Manager

Safe Haven Maritime Pte LTd, and PT Baruana Bahari Indonesia
Batam - Singapore - Norway
02.2018 - Current
  • Increase annual revenue by 15% through strategic business planning and operational excellence, contributing to the company's overall growth
  • Optimized logistics process, reducing operational costs by 20% and improving delivery times, resulting in enhanced customer satisfaction and repeat business
  • Successfully recruited and managed over 200 crew members, ensuring compliance with regulations and maintaining high performance standards
  • Resolved 100% of legal case (criminal and civil) in collaboration with legal counsel, safeguarding company interest and maintaining a strong legal standing
  • Developed and maintained annual budgets, implementing financial controls that prevented overages and ensured efficient use of resources
  • Led sales and marketing efforts, negotiation contracts and managing customer relationships with contributed to a 30% increase in client retention.

Assistant General Manager

Safe Haven Maritime Pte Ltd
Batam And Singapore
02.2016 - 01.2018

As Assistant General Manager, I excelled in overseeing daily operations and achieving organizational goals through strategic leadership and operational , including purchasing and logistics.

1. Operational Excellence: Implemented optimized purchasing strategies that reduced procurement costs by 15% annually while maintaining high-quality standards, resulting in substantial savings and improved profitability.

2. Supply Chain Optimization: Led initiatives to streamline logistics and supply chain operations, reducing lead times by 20% and improving inventory turnover by 25%, thereby enhancing overall operational efficiency.

3. Vendor Management: Established strong vendor relationships and negotiated favorable terms and contracts, resulting in improved supplier performance and reliability, contributing to uninterrupted supply chain operations.

4. Cost Management: Implemented cost-control measures and inventory management techniques that minimized waste and inventory holding costs by 12%, optimizing cash flow and enhancing financial performance.

5. Compliance and Risk Management: Ensured compliance with regulatory requirements and industry standards in logistics and procurement activities.

6. Cross-Functional Collaboration: Collaborated closely with cross-functional teams including Purchasing, Logistics, and Finance to align strategies and drive continuous improvement initiatives, resulting in synchronized operations and improved business outcomes.

7. Strategic Planning and Expansion: Contributed to strategic planning efforts by identifying opportunities for expansion into new markets and optimizing logistics networks, which led to a 30% increase in market reach and revenue growth.

8. Customer Satisfaction: Enhanced customer satisfaction by improving delivery timelines and service levels, achieving a customer retention rate of 90% and strengthening the company’s reputation as a reliable partner in logistics and supply chain management.

Purchasing Manager

Safe Haven Maritime Pte Ltd
Batam And Singapore
06.2013 - 01.2016

As Purchasing Manager, I am dedicated to managing sourcing capabilities and optimizing supply chain activities, with a strong emphasis on procurement and efficient delivery processes. Key achievements include:

. Strategic Supplier Management: Identified and onboarded strategic suppliers through rigorous evaluation and negotiation, resulting in improved contract terms and a 20% reduction in procurement costs annually.

. Efficient Purchasing Practices: Implemented streamlined procurement processes, ensuring timely acquisition of goods and services while maintaining a 95% on-time delivery rate and reducing lead times by 30%.

. Inventory Optimization: Utilized advanced inventory management techniques such as ABC analysis and JIT principles to optimize stock levels, achieving a 25% reduction in carrying costs and minimizing stockouts.

. Cost-Effective Strategies: Developed and executed cost-saving strategies such as volume discounts and competitive bidding, generating savings of 15% across procurement categories without compromising quality.

. Compliance and Risk Management: Ensured strict adherence to regulatory standards and internal policies in all procurement activities, mitigating risks associated with supply chain disruptions and achieving a 100% compliance record.

. Optimized Delivery Processes: Implemented efficient delivery scheduling and logistics coordination, improving delivery accuracy by 15% and reducing transportation costs by 20% through route optimization and carrier negotiations.

. Continuous Improvement: Led continuous improvement initiatives in procurement and delivery operations, conducting regular performance reviews and implementing best practices to drive operational excellence and meet evolving business needs.

Sales and Marketing Coordinator

PT AT Oceanic Offshore
Batam , Indonesia - Singapore
06.2012 - 06.2013
  • Secured over $2 million in new contracts through effective sales strategies and building strong client relationships
  • Improved customer satisfaction by 25% through diligent follow-ups and timely delivery of services, leading to increased customer loyalty and referrals
  • Prepared and analyzed sales reports and budgets, providing insights that informed strategic decisions and improved sales performance.

Purchasing Buyer

PT Amber Karya
Batam Indonesia - Singapore - China
03.2010 - 03.2012
  • Reduced procurement cost by 15% through effective supplier evaluations and negotiations, resulting in significant savings for the company
  • Coordinated with overseas supplier for quotations and managed purchase order, ensuring timely and accurate delivery of materials
  • Ensure 100% on-time delivery of materials, enhancing project timelines and overall operational efficiency.

Shipping Officer

GLIT holding PT Ghimli Indonesia
Batam Indonesia - Singapore
06.2009 - 03.2010
  • Streamlined shipping operations, reducing delays by 30% through improved logistics coordination and efficient resource management
  • Supervised crew management and ensured compliance with regulatory requirements, maintaining high standards of operation
  • Managed operational and administrative activities, contributing to the overall success of shipping operations.

Assistant Managing Director

Golden Agro Pte Ltd
Batam Indonesia- Singapore- India- Bangladesh
03.2008 - 03.2009
  • Resolved 95% of shipment issues by liaising effectively with vendors and addressing discrepancies promptly
  • Enhanced administrative efficiency by 20% through streamlined invoicing and shipping processes, reducing operational bottlenecks
  • Inspected incoming and outgoing shipments to ensure accuracy and quality, maintaining high standards of operation.

Education

Certificate in Virtual Assistance -

Singapore Guidebook (SGBV)
Singapore
08.2023

Certificate in Marine Studies -

Ahli Kepelabuhan, (Port Expert) BUP
Jakarta Indonesia
10.2017

Bachelor of Business Administration (B.B.A.) -

Nanyang Technological University
06.2009

Skills

Operational management

Supply Chain Management (SCM)

Customer Service Management (CSM)

Administrative Management

Sales and Marketing

Inventory Control

Performance improvement

Team building and motivation

Project Management

Operations management

Recruitment and Negotiations

Personal and Executive Assistant

Financial Management

Legal Case Handling

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft Power Point

Google Suite

Canva

AI tools

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Indonesian
Bilingual or Proficient (C2)

Timeline

General Manager

Safe Haven Maritime Pte LTd, and PT Baruana Bahari Indonesia
02.2018 - Current

Assistant General Manager

Safe Haven Maritime Pte Ltd
02.2016 - 01.2018

Purchasing Manager

Safe Haven Maritime Pte Ltd
06.2013 - 01.2016

Sales and Marketing Coordinator

PT AT Oceanic Offshore
06.2012 - 06.2013

Purchasing Buyer

PT Amber Karya
03.2010 - 03.2012

Shipping Officer

GLIT holding PT Ghimli Indonesia
06.2009 - 03.2010

Assistant Managing Director

Golden Agro Pte Ltd
03.2008 - 03.2009

Certificate in Virtual Assistance -

Singapore Guidebook (SGBV)

Certificate in Marine Studies -

Ahli Kepelabuhan, (Port Expert) BUP

Bachelor of Business Administration (B.B.A.) -

Nanyang Technological University
Neni ArianiGeneral Manager and Virtual Assistant