Ngatmiyati S.E.

Strategic Supply Chain Manager directing end-to-end operations across PPIC, Warehouse (Raw Materials & Finished Goods), and Delivery teams. Proven expertise in synchronizing production planning with inventory management and logistics to drive operational efficiency, optimize costs, and ensure exceptional order fulfillment

Key Achievements :

• System Integration: Spearheaded the Odoo ERP system implementation, enabling highly precise production scheduling and optimized workflows.
• Data-Driven Analytics: Leveraged On-Time In-Full (OTIF) metrics to identify supply chain bottlenecks and deploy targeted operational improvements.
• Process Optimization: Designed and executed strategic supply chain initiatives that significantly boosted overall operational efficiency.
• Inventory Control: Led cross-functional teams to refine inventory management, ensuring optimal stock levels for both raw materials and finished goods.
• Logistics Efficiency: Streamlined outbound delivery operations, successfully reducing lead times and elevating customer service standards.
• Demand Planning: Analyzed market trends to build accurate forecasts, allowing for agile and cost-effective procurement adjustments.

Directed product return operations and complaint resolution strategies to ensure operational compliance and sustain high customer satisfaction levels.

Key Achievements:

• Customer Satisfaction: Maintained a consistently high 95% Customer Service Index (CSI).
• Operational Compliance: Audited and enforced standard operating procedures (SOPs) across multiple plant locations.
• Issue Resolution: Optimized complaint management through strict data validation and efficient cross-departmental communication.
• Data Integrity: Proactively monitored the M3 system to track product returns and identify potential issue trends.
• Process Efficiency: Streamlined return processing by accurately classifying data based on type, value, and Person in Charge (PIC).

Lead warehouse and outbound logistics operations, focusing on strict SLA compliance, inventory accuracy, and maximum delivery performance.

Key Achievements:

• Delivery Performance: Successfully maintained a 95% On-Time In-Full (OTIF) delivery target.
• SLA Management: Monitored deliveries to meet strict Service Level Agreements (2 days for inner-city and 7 days for out-of-town areas).
• Document Control: Managed the return of delivery notes to ensure alignment with predetermined operational targets.
• Inventory Accuracy: Conducted monthly stock takes to guarantee perfect alignment between system data and physical finished goods.

Orchestrated production and material planning strategies to support aggressive company revenue targets and maintain continuous supply chain flow.

Key Achievements:

• Strategic Planning: Aligned production plans with sales marketing strategies to support the company's 700 Billion annual target and achieve a 96% OTIF delivery rate.
• Cross-Functional Coordination: Synchronized forecast schedules with sales and procurement teams to ensure monthly material and capacity readiness.
• Inventory Control: Managed daily inventory levels and safety stock for both raw materials and finished goods to sustain the 96% delivery target.
• Material Management: Strictly controlled material production orders based on comprehensive requirement planning.

Oversaw inventory control operations for raw materials and finished products, prioritizing stock accuracy and strict adherence to manufacturing standards.

Key Achievements:

• Stock Management: Maintained optimal inventory levels and safety stock for all RMP and Finished Good products.
• Inventory Accuracy: Executed weekly cycle counts to minimize RMP variances, supported by comprehensive monthly reporting and analysis.
• R&D Alignment: Coordinated closely with R&D to ensure that any material modifications strictly complied with the Bill of Materials (BOM).

• Oversaw production schedules to optimize workflow efficiency and meet delivery targets.
• Led cross-functional teams to streamline operations and achieve production goals.
• Analyzed production data to identify trends and drive continuous improvement initiatives.

• Supported a safe work environment by adhering to safety protocols and participating in training exercises.
• Assisted in maintaining inventory levels to support uninterrupted production schedules.