Nicholas Tanosadi
Product Manager | Product Development & Support Specialist
Jakarta
Summary
Dynamic Product Manager with extensive experience at Bank Sahabat Sampoerna, excelling in product lifecycle management and project execution. Proven track record in developing successful go-to-market strategies and optimizing product performance through data-driven analysis. Strong negotiation and critical thinking skills drive exceptional customer experiences and foster valuable partnerships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Manager | Payment Point Services
Bank Sahabat Sampoerna
01.2025 - Current
- Contributed on end-to-end product development, from creating product requirement, user acceptance testing, product deployment, and post production checking to ensuring an exceptional customer experience.
- Developed comprehensive timeline and project tracker to ensure product deliver on time.
- Collaborated with cross-functional teams on product development stages to ensure successful product launches.
- Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.
- Liaise and maintain good relationships with partner to achieve business targets.
- Carrying out licensing process for new product to regulator (OJK/BI) and ensuring compliance with POJK or PBI.
Consumer Lending Product Manager
Bank Sahabat Sampoerna
07.2023 - 01.2025
- Served as a liaison between the organization and external partners, facilitating communication and collaboration.
- Develop new consumer product and system to support collaboration with new partner.
- Coordinated project planning and execution with team members and team leads.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Review and analyze current business process and proposing improvement.
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
- Negotiated with vendors for cost-effective solutions, improving product margins without compromising quality.
Product Manager & Support Specialist | SOBATKU
Bank Sahabat Sampoerna
08.2020 - 07.2023
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Coordinated project planning and execution with team members and team leads.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Continuously monitored customer feedback to gather insightful data for future enhancement.
- Negotiated with vendors for cost-effective solutions, improving product margins without compromising quality.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
Project Manager | Credit Legal & Collateral Mgt.
Bank Sahabat Sampoerna
08.2019 - 07.2020
- Doing research of current business process by visiting few branch offices in Jakarta and doing group discussion to create standard business process.
- Identified current business process and proposing standardized process for all branch offices across Indonesia to meet project goals and objectives.
- Developed monitoring dashboard to monitor resources and performance of each branch offices across Indonesia.
- Create monthly disbursement and portfolio performance monitoring report
Management Trainee Program
Bank Sahabat Sampoerna
12.2018 - 07.2019
- In class training and on-the-job training from all divisions in Sampoerna Financial Group.
- Presented to established management leaders with process improvement strategies based on on-the-job training experiences.
- 2 weeks of workshop at Lembaga Perkembangan Perbankan Indonesia (LPPI).
Education
Bachelor of Economics - International Business Management
Binus University
Tangerang, Indonesia 04.2001 -
Skills
Product lifecycle management
Product development
Roadmap development
Project management
Negotiation
Critical thinking
Problem-solving abilities
Certification
Full Stack Product Management Program
Timeline
Product Manager | Payment Point Services
Bank Sahabat Sampoerna
01.2025 - Current
Consumer Lending Product Manager
Bank Sahabat Sampoerna
07.2023 - 01.2025
Full Stack Product Management Program
08-2022
Product Manager & Support Specialist | SOBATKU
Bank Sahabat Sampoerna
08.2020 - 07.2023
Project Manager | Credit Legal & Collateral Mgt.
Bank Sahabat Sampoerna
08.2019 - 07.2020
Management Trainee Program
Bank Sahabat Sampoerna
12.2018 - 07.2019
Bachelor of Economics - International Business Management
Binus University
04.2001 -
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