Nicholas Villasenor
Nampa
Summary
Highly skilled Customer Service Representative with expertise in active listening, problem-solving, and critical thinking. Proven ability to handle customer complaints and inquiries in a courteous and efficient manner, while developing strong customer relationships and loyalty through effective communication. Proficient data entry and time management, with a talent for team collaboration and problem resolution
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Servigiros Inc
Nampa
05.2025 - Current
- Resolved customer complaints and inquiries courteously and efficiently, enhancing customer satisfaction.
- Communicated effectively with customers, utilizing strong verbal and written skills to ensure clarity and understanding.
- Built strong customer relationships and loyalty through proactive and effective communication.
- Handled cash and credit transactions accurately.
- Enter data/ Copy and Fax documents
- Inventory management
Education
High School -
Sky View High School
Nampa, ID05-2027
Skills
- Bilingual English/Spanish
- Customer service
- Active listening
- Time management
- Data entry
- Problem-solving
- Critical thinking
- Decision-making
- Team collaboration
- Problem resolution
Extracurricular Activities
Soccer Basketball
References
Available upon request
Timeline
Customer Service Representative
Servigiros Inc
05.2025 - Current
High School -
Sky View High School