Nichole Murphy
Sandpoint
Summary
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Kaniksu Community Health-Pediatrics
08.2024 - Current
- Preparing exam rooms and instruments/equipment for procedures and treatments. Restocking exam rooms as necessary, and maintaining inventory supply.
- Rooming patients, establishing a reason for visit, patient history documenting chief complaints.
- Taking and recording patient vital signs, as well as administering screening tests.
- Administering immunizations under the direction of Providers and Nurses.Ensuring proper documentation of immunizations.
- Performing routine patient procedures (routine lab work, etc. as per Nursing/Provider direction or as indicated by protocols).
- Assisting Provider with patient care tasks and procedures i.e. surgical procedures.
Bartender/Server
Mary's Bar and Grill
06.2023 - 08.2024
- Preparing alcoholic or non-alcoholic beverages for bar and patrons.
- Greeting and seating customers, taking orders and serving their food and drinks in a prompt and professional manner.
- Assessing bar customers’ needs and preferences and making recommendations.
- Worked in a fast paced environment.
- Cleaning bar throughout my shift and all closing shifts. Stocking and refilling sauces, beer, alcohol.
- Used the POS system for all transactions, debt/visa, gift cards, cash, and payouts.
- Counted all tills at closing, running sale reports.
- Obtained M.A.S.T permit and Washington Food Handlers card, following rules and regulations.
Front Desk and Reservations Agent Lead
Schweitzer Mountain Resort
10.2019 - 05.2023
- Manage online, phone and in-person room reservations
- Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
- Processed payment from customers
- Respond to guests’ issues and complaints in a friendly, timely manner
- Explain local amenities and attractions to guests
- Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
- Trained in assigning and managing group reservations, payments and HOST coding.
- Trained new employees on HOST software, policies and procedures
CNA - Certified Nursing Assistant
Valley Vista Care Corporation
06.2018 - 07.2020
- Provides for activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning, and positioning patients.
- Caring for patients with dementia, TBI, and other diagnosis requiring patient to be in a locked unit with 24/7 monitoring and care.
- Maintains patient stability by checking vital signs and weight.
- Answering patients’ call lights and requests; and reporting observations of the patient to nursing supervisor.
- Documents actions by completing forms, reports, logs, and records.
- Maintains work operations by following policies and procedures.
- Protects organization’s values and patients rights following HIPAA.
Health Unit Coordinator (HUC)/CNA
Bonner General Hospital
07.2015 - 12.2017
- Receive all incoming phone calls; triage calls to correct department.
- Input/scan/fax Dr. Orders in computer, consult physicians, evaluation for social workers on patients, admission of patients and discharges.
- Maintain strict patient confidentiality and privacy in accordance with HIPAA guidelines.
- Answer call lights
- Present high standards of flexibility
- Protect the security of medical records to ensure confidentiality, accuracy and compliance with current HIPAA regulations.
- Communicate and assist in coordinating issues surround resident admission to the facility for long-term or rehabilitation care.
- Perform a variety of general administrative support duties associate with patients including making follow-up appointments post hospital stay.
Education
College - Nursing
North Idaho College
05.2019
College - Pharmacy Technician
Martinsburg College
01.2015
Technical school - Certified Nursing Assistant
CNA school of Longview
Longview, WA01.2012
High school diploma - undefined
Sandpoint High School
Sandpoint, ID01.2010
Skills
- EMR Systems
- Care plans
- POS
- Medical Office Experience
- Dementia Care
- Medical terminology
- Vital signs monitoring
- Emergency response
- Multitasking and organization
- Immunization administration
- Behavioral assessment
- Pediatric patient care
Certification
- CNA
- MAST Permit
- Food Handler Certification
- BLS Certification October 2024 to October 2026
Timeline
CNA - Certified Nursing Assistant
Kaniksu Community Health-Pediatrics
08.2024 - Current
Bartender/Server
Mary's Bar and Grill
06.2023 - 08.2024
Front Desk and Reservations Agent Lead
Schweitzer Mountain Resort
10.2019 - 05.2023
CNA - Certified Nursing Assistant
Valley Vista Care Corporation
06.2018 - 07.2020
Health Unit Coordinator (HUC)/CNA
Bonner General Hospital
07.2015 - 12.2017
College - Pharmacy Technician
Martinsburg College
Technical school - Certified Nursing Assistant
CNA school of Longview
High school diploma - undefined
Sandpoint High School
College - Nursing
North Idaho College