Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Nick Johnson

Idaho Falls

Summary

Certified Master Technician with Premier Truck Group, recognized for enhancing customer satisfaction through exceptional service and efficient diagnostics. Proven problem-solver with expertise in engine repair and a strong work ethic. Mentored junior technicians, fostering team collaboration and improving shop efficiency while adhering to safety protocols.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Master Technician

Premier Truck Group
12.2017 - Current
  • Enhanced customer satisfaction by performing efficient and accurate diagnostic assessments on vehicles.
  • Maintained a high level of quality in repair jobs, ensuring adherence to industry standards and safety protocols.
  • Developed strong relationships with customers by communicating effectively about their vehicle''s needs and providing exceptional service experiences.
  • Resolved challenging mechanical issues by leveraging problem-solving skills and comprehensive technical knowledge.
  • Mentored junior technicians by sharing expertise and guiding them in mastering complex repair techniques.
  • Improved shop efficiency by maintaining clean workspaces, organized tools,
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Handled technical and advanced tasks including engine rebuilds, engine replacements, electrical diagnostics, and drivetrain repairs on various vehicles.

Technician Apprentice

Red Rock Auto
04.2017 - 12.2018
  • Enhanced technical knowledge through on going professional development opportunities such as on job experience
  • Minimized errors during installations by meticulously following established guidelines for assembling, wiring, and calibrating equipment.
  • Demonstrated adaptability and flexibility under pressure by quickly adjusting to changes in project scope, timeline, or client requirements.
  • learned fundamentals to operations of automotive industry operations as well as time management as a technician

Electrical Motor Technician

E.m.r Electrical
02.2015 - 04.2017
  • Contributed to a safe working environment by adhering to safety protocols and maintaining clean workspaces.
  • Consistently met deadlines for repair work, prioritizing tasks based on urgency and client needs.
  • Streamlined repair processes by implementing efficient workflow strategies and improving time management skills.
  • disassembled cleaned and prepped assembled electrical motors

Education

Riverton High School
Riverton, UT

Skills

  • Strong work ethic
  • Customer service
  • Problem-solving
  • Time management
  • Hand and power tools
  • Attention to detail
  • Multitasking and organization
  • Engine repair
  • Troubleshooting skills
  • Team collaboration
  • Electrical experience

Certification

  • cascadia system expert certified
  • ceea+ professional certified
  • check systems certified
  • axles system certified
  • detroit air and after treatment certified
  • heavy duty expert certified
  • heavy duty major repair certified
  • medium duty expert certified
  • dt12 expert certified
  • electrical trouble shooting professional certified
  • elite support certified
  • fccc 6.0 and 6.6 gas engine expert certified
  • hvac system professional certified
  • vibration analysis certified
  • electrical trouble shooting professional certifieds

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Electronics and Circuit Building
  • Avid Reader
  • Cooking
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I like working with my hands and fixing things
  • Camping

Timeline

Certified Master Technician

Premier Truck Group
12.2017 - Current

Technician Apprentice

Red Rock Auto
04.2017 - 12.2018

Electrical Motor Technician

E.m.r Electrical
02.2015 - 04.2017

Riverton High School

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Nick Johnson