Nicole Thomas
Rathdrum
Summary
Dental Assistant with comprehensive background in patient care, dental procedures, and office management. Skilled in assisting with routine and complex dental procedures while maintaining patient comfort. Demonstrated strengths include knowledge of dental hygiene best practices and ability to manage administrative tasks efficiently. Notable for enhancing overall oral health by providing diligent support to dentists during examinations and surgeries.
Overview
32
32
years of professional experience
1994
1994
years of post-secondary education
Work History
Dental Assistant
Lakeland Family Dental
Rathdrum
08.2016 - Current
- Assisted dentists during examinations and procedures to ensure patient comfort.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Managed patient records and ensured accurate documentation of dental treatments.
- Educated patients on oral hygiene practices and post-procedure care instructions.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Conducted routine maintenance of equipment used in dentistry operations.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
Lead Dental Assistant
Northeastern Rural Health Clinics
Susanville
03.2011 - 12.2015
- Assisted dentists during procedures, ensuring efficient workflow and patient comfort.
- Managed patient records using electronic health record systems for accuracy and accessibility.
- Trained new dental assistants on clinic protocols and patient care standards.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Instructed patients on proper oral hygiene techniques and post-operative care.
- Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
- Performed administrative tasks such as scheduling appointments and managing patient records.
Bank Teller
US Bankcorp
Chester
08.2007 - 03.2011
- Processed customer transactions efficiently and accurately at US Bankcorp.
- Assisted customers with account inquiries and banking services smoothly.
- Maintained cash drawer accuracy through regular balancing and reconciliation.
- Collaborated with team members to streamline daily operations and workflows.
- Performed cash handling duties including counting currency, coins and checks.
- Maintained confidentiality of bank records, transactions and customer information.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Cash Office Supervisor
Walmart
Roseville
06.1993 - 06.2007
- Supervised cash office operations to ensure accurate financial transactions.
- Managed daily cash reconciliations and maintained secure cash handling procedures.
- Trained and mentored staff on cash office protocols and customer service excellence.
- Coordinated audits to verify compliance with company policies and regulations.
- Developed efficient workflows to enhance productivity and streamline operations.
- Resolved customer inquiries related to payment issues and transaction discrepancies.
- Created and executed daily bank deposits.
- Reconciled discrepancies between sales reports and actual money received from cashiers.
- Provided training and guidance to new employees on the use of cash registers, credit card machines and other equipment.
- Developed various financial reports for management review.
Education
Folsom High School
Folsom, CASkills
- Patient record management
- X-ray administration
- Infection control
- Dental assisting
- Equipment sterilization
- Inventory management
- Knowledgeable in Dentrix
- Chairside assistance
- Electronic charting
- Sterilization techniques
Affiliations
- Camping & Hiking
- Crafting
- Off-road 4 wheeling
- Spending time with family
References
References available upon request.
Timeline
Dental Assistant
Lakeland Family Dental
08.2016 - Current
Lead Dental Assistant
Northeastern Rural Health Clinics
03.2011 - 12.2015
Bank Teller
US Bankcorp
08.2007 - 03.2011
Cash Office Supervisor
Walmart
06.1993 - 06.2007
Folsom High School