Microsoft Excel
Ni Kadek Krisna Wulan Tari
Travel Executive
Denpasar,BALI
Summary
Original Travel Agent with over 6 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Personable travel agent used to fast-paced, deadline-driven environments. Expert in overseas travel and cruise vacation packages. Sharp and energetic Travel Agent successful at troubleshooting and handling customer support issues quickly. Bilingual and well-traveled with active listening, relationship-building, customer service and interpersonal skills. Sales-oriented personality and practiced communicator committed to working with successful team. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Travel Executive position in Operationalenvironment. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Travel Executive
PT SHANTI ADVENTURE TOUR
BADUNG, Indonesia
05.2017 - 06.2020
- Ensure all partnerships are covered with a proper contract
- Negotiate excellent rates with suppliers and develop new partnerships
- Maintained operational travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Resolved financial inconsistencies through collection of outstanding fees, management of refunds and delivery of travel documentation.
- Helped senior managers make effective decisions based on current and accurate reporting.
- Be Available to solve an issue happening on tour
Reservation Agent
PT AIDA INDONESIA DEWATA
Denpasar, Indonesia
06.2014 - 05.2017
- Arranged for individual and group hotel bookings in collaboration with sales department
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
- Provided customers with information about availability and pricing.
- Prepared customer invoices, accepted payments and processed refund and cancellation requests.
- Provided follow through on all calls with confirmations and dissemination of requested information.
- Arrange Customer Flight
Education
High School Diploma -
SMA Dharma Praja
Denpasar 06.2008 - 05.2011
Bachelor Degree of Tourism
Politeknik Negeri Bali
JimbaranSkills
Hotel accommodations
Software
Microsoft Word
Timeline
Travel Executive
PT SHANTI ADVENTURE TOUR
05.2017 - 06.2020
Reservation Agent
PT AIDA INDONESIA DEWATA
06.2014 - 05.2017
High School Diploma -
SMA Dharma Praja
06.2008 - 05.2011
Bachelor Degree of Tourism
Politeknik Negeri Bali
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