Nita Triwahyuningsih
Key Account Manager
Bogor,JB
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Key Account Manager
Inti Prima Serasi Group
Jakarta, Jakarta
03.2021 - Current
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problem solving.
Sales Account Manager
PT. Kulina Lola Sejahtera
Jakarta, Jakarta
06.2020 - 03.2021
- Negotiated prices, terms of sale and service agreements.
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
- Anticipated clients' needs by staying in touch on regular basis.
- Met with average of 30 clients per week consistently, resulting in 85 % client retention rate.
CORPORATE ACCOUNT MANAGER
PT. Sejahtera Eka Mandiri Investama (NinetyNine Restaurant)
1 2019 - 06.2020
- Manage customer relationships by taking a proactive approach to client relations; understanding customer needs, responding to inquiries, and managing issue resolution in a timely manner
- Prospect and network (inclusive of client site visits) in order to increase F&B program awareness and growth
- Achieved an average 110% Christmas's Hampers
- Achieved an average 1 Bio for all event at NinetyNine (Oct - Dec 2019).
ACCOUNT MANAGER
PT. Anak Muda Indonesia (XIRIUS)
01.2018 - 01.2019
- Managing, reviewing progress and delivering the client's advertisement projects
- Conducting meetings with the clients as well as informing them about the current work status of their projects
- Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients
- Handled TV Ads of Polri 110
- Handled Social Media of Enesis Group (Kispray, Soffell, and Plossa)
- Handled Boosting Promotion OVO is A New Digital Wallet at national online media (kompas.com & katadata.com).
CORPORATE ACCOUNT MANAGER
PT. Mount Scopus Indonesia (The Harvest)
01.2017 - 01.2018
- Manage customer relationships by taking a proactive approach to client relations; understanding customer needs, responding to inquiries, and managing issue resolution in a timely manner
- Prospect and network (inclusive of client site visits) in order to increase F&B program awareness and growth
- Handled more than a hundred corporate clients and sales of 80-100 Mio per month
- Achieved an average 500 Mio for Christmas Hampers 2017 & 1 Bio for Lebaran Hampers 2018.
SENIOR RELATIONSHIP MANAGER
PT. MNC Asset Management
01.2016 - 01.2017
- Guide clients with regards to their Investments in Equity & Derivatives Market, place orders on their behalf
- Building relationships with the client & educating them about Investments
- MNC Vaganza Winner 2016
- The Best Employee Category New Transaction Account 2017.
PERSONAL BANK OFFICER
PT. Bank Danamon Indonesia
01.2014 - 01.2016
- Manage customer bank accounts (advise customers on bank services, resolve issues with banking services and accounts)
- Refer clients to in-house financial experts, as needed
- Reach out to potential customers to generate new business
- The Best KPI Personal Banking Office 2014 - 2015
- The Best Employee Category New Transaction Account 2015.
PROMOTION OFFICER FOR CHILDREN'S MEDIA
PT. Kompas Gramedia
04.2012 - 01.2014
- Plan advertising campaigns
- Work with account executives to come up and generate ideas of campaigns
- Work alongside product development team to incorporate promotions after product is complete
- Kidsfest 2013 - 2014
- Mombi Goes To School with Cusson Kids 2013
- Bobo Goes To School with Buavita 2013
- Bobo Fair 2012 - 2013.
Education
Bachelor of Applied Communication Sciences - Corporate Communications
Petra Christian University
Surabaya, Indonesia 01.2010 - Current
Skills
Key Account Management
Team Collaboration
Business Development
Account Management
Client Relationship Building
Key Account Management
Volunteer Experience
- Sunday School Teacher at JPCC Kids
- Contributor at Shine Magazine at JPCC Kids
- Volunteers One Shoot Event at Yayasan Cinta Tanah Air
- Volunteers at Leader Reader (JPCC COL Programme)
- Contributor at BBDC.com
Training
- JPCC Kids, Internal Trainings
- Talk Inc, Professional Public Relations Short Course
- Markplus Inc,.Strategic Marketing Plan
- Sertifikasi Wakil Agent Efek Penjual Reksadana (WAPERD)
- Sertifikasi Keagenan Asuransi Jiwa (Bancassurance)
Certification
FSSC 22000
Timeline
FSSC 22000
04-2024
Key Account Manager
Inti Prima Serasi Group
03.2021 - Current
Sales Account Manager
PT. Kulina Lola Sejahtera
06.2020 - 03.2021
ACCOUNT MANAGER
PT. Anak Muda Indonesia (XIRIUS)
01.2018 - 01.2019
CORPORATE ACCOUNT MANAGER
PT. Mount Scopus Indonesia (The Harvest)
01.2017 - 01.2018
SENIOR RELATIONSHIP MANAGER
PT. MNC Asset Management
01.2016 - 01.2017
PERSONAL BANK OFFICER
PT. Bank Danamon Indonesia
01.2014 - 01.2016
PROMOTION OFFICER FOR CHILDREN'S MEDIA
PT. Kompas Gramedia
04.2012 - 01.2014
CORPORATE ACCOUNT MANAGER
PT. Sejahtera Eka Mandiri Investama (NinetyNine Restaurant)
1 2019 - 06.2020
Bachelor of Applied Communication Sciences - Corporate Communications
Petra Christian University
01.2010 - Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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