Oktariyanti

• Company Overview: https://unalomeinterior.com/
• Successfully managed multiple of world wide FFE & design interior projects with global team
• Planned and monitored project performance to identify areas of improvement and make adjustments and keep projects on track.
• Coordinated with cross-functional teams to resolve project issues.
• Met project deadlines without sacrificing product quality.
• Provided detailed project status updates to stakeholders and client
• Developed strong relationships with stakeholders and client.
• Negotiated and managed third-party contracts related to project deliverables.
• Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
• Coordinated material procurement and required services for projects within budget requirements.
• Delivered exceptional customer satisfaction by proactively addressing client concerns.

• Company Overview: https://www.villa-finder.com/
• Implemented a proactive approach to anticipating guest needs, resulting in increased satisfaction ratings from guest.
• Developed strong relationships with local businesses, securing preferred rates for guests at nearby establishments.
• Assisted guests with reservations at popular restaurants, shows, or events in the area, creating memorable experiences during their stay.
• Enhanced guest satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
• Organized transportation arrangements for guests, ensuring punctuality and convenience during their stay.
• Maintained a welcoming atmosphere by greeting visitors and providing personalized assistance upon arrival.
• Collaborated with hotel staff to ensure timely responses to guest requests, resulting in high-quality service experiences.
• Utilized strong communication skills to effectively relay important information between guests and hotel staff members.
• Managed concierge desk operations, maintaining accurate records of guest needs and preferences.
• Handled sensitive situations involving upset or dissatisfied guests professionally and efficiently to restore positive relations.
• Assisted with event planning and coordination, contributing to the success of various on-site functions.
• Handled customer complaints to satisfy and retain guests.
• Created welcoming and comfortable environment for guests.
• Responded to guest inquiries to maximize guest satisfaction.

Overview : https://www.marriott.com/en-us/hotels/dpsmv-marriotts-bali-nusa-dua-gardens/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0

• Collaborated with marketing department to refine telemarketing scripts for optimal results.
• Handled inbound sales inquiries and outbound telemarketing calls.
• Completed daily cold calling and outreach to build sales pipeline.
• Maintained high call volume by managing time efficiently and adhering to daily targets.
• Optimized call scripts to facilitate more natural, customer-centric conversations leading to higher close rates.
• Participated in weekly strategy meetings with fellow representatives for continuous refinement of telemarketing approaches.
• Generated leads by conducting thorough research on potential clients and their needs.
• Boosted sales through effective utilization of persuasive communication skills during calls.

• Company Overview: https://bali.tribunnews.com/
• Kompas Gramedia Group
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked effectively in fast-paced environments.
• Worked flexible hours across night, weekend, and holiday shifts.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.
• Paid attention to detail while completing assignments.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
• Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
• Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
• Enhanced students' critical thinking and problem-solving skills through project-based learning.