Nori Atika Permatasari Lubis

Dedicated government official with approximately 8 years of experience at the Directorate General of Taxes, Ministry of Finance, Republic of Indonesia. Proven track record in both front-office and back-office roles, demonstrating strong communication, administrative, and problem-solving skills. Experienced in providing direct service to taxpayers as a public service officer and supporting operational and compliance processes behind the scenes. Committed to public service, continuous improvement, and upholding the standards of government administration.

• Typing & Letter Drafting
• Email & File Management
• PowerPoint Presentations
• Document Formatting
• Administrative Support
• Team Communication

• Microsoft Word
• Excel
• PowerPoint
• Canva & CapCut (learning stage)
• Typing speed & accuracy
• Fluent in Bahasa
• IELTS Band 7 in English

• 7+ years as a civil servant at the Directorate General of Taxes
• Named Best Operating Civil Servant, 01/01/24
• 3x winner of Best Frontliner, 10/01/24, 02/01/25, 07/01/25
• Team secretary for two internal reform initiatives

An avid sports enthusiast with a passion for tennis, table tennis, and badminton. I believe that regular participation in these activities not only enhances physical fitness but also sharpens focus, builds discipline, and promotes mental well-being. Engaging in competitive and recreational sports helps me maintain a healthy work-life balance while fostering resilience and a strong team spirit.