Microsoft Office
Proven Disaster Recovery Manager at CIMB NIAGA, adept in Business Continuity and Disaster Recovery Planning with a knack for fostering teamwork and collaboration. Spearheaded comprehensive ITDR frameworks, significantly enhancing operational resilience. Expert in analytical thinking, ensuring robust disaster recovery strategies and effective communication across teams, markedly improving IT service continuity.
· Responsible for reviewing the outcomes of Business Impact Analysis (BIA) and aligning the Disaster Recovery framework, strategy and plans to support business need;
· Responsible for planning, setup, rollout, testing and maintenance of the IT Business Continuity and Disaster Recovery policy and plans;
· Maintain a failure scenario document describing the possible failure scenarios/events to be included in the response plans as part of the ITDR framework;
· Develop effective strategies to respond to IT and operational service disruption in the event of a significant incident or disaster;
· Responsible for reviewing and maintaining the Disaster Recovery strategies;
· Responsible for scheduling and leading all Disaster Recovery exercises, ensuring integrity of disaster recovery procedures throughout;
· Responsible for maintaining the critical asset list of IT services, applications, and suppliers (including owners)
· Responsible for consulting with owners and support teams to define, develop, coordinate, and manage disaster recovery plans;
· Work with the Business Continuity Management (BCM) Governance Group and project stakeholders on a continual basis to test core IT systems and services and review ITDR policy and guideline(s);
· Responsible for preparing and communicating ITDR KPIs;
· Responsible for identifying IT business continuity risks, potential impact, likelihood and identifying the mitigation for these risks; ·Responsible for building and maintaining strong positive working relationships with colleagues across IT, business stakeholders and suppliers to ensure effective and efficient ways of working.
Responsible for data processing batch operations on AS400 and Wintel and monitoring all banking service running well. As a first layer to solve system problems and if necessary escalate if an anomaly occurs in the system to relate partners.
Business Continuity
Strengthening Leadership Effectiveness
Microsoft Office
AS400
Wintel
Strengthening Leadership Effectiveness