Noviana
Pontianak
Summary
- Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
- Hardworking Finance Administrator well-versed in handling accounts payable and receivable while supporting payroll operations, reporting requirements and account audits. Meticulous and systematic with top-notch multitasking and communication strengths. Analytical problem-solver and organized planner looking for a growth-oriented position.
-Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
-Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
9
9
years of professional experience
Work History
Cashier Team Lead
Telkomsel Distribution Centre
Jl. K. H. Ahmad Dahlan No.88-89, Pontianak City
02.2014 - 10.2015
- Collaborated with other departments to improve processes related to finance and accounting operations.
- Managed fixed assets register ensuring accurate tracking of all additions, disposals, transfers.
- Performed reconciliations of accounts payable and receivable and bank statements.
- Reviewed financial records, including income statements and balance sheets, to ensure accuracy.
- Monitored cash flow positions for each entity within the group as well as consolidated position at any given point of time.
- Calculated monthly, quarterly and yearly dividends and sent out dividend checks to shareholders.
- Prepared weekly payroll for team of salaried and hourly employees.
- Decreased company costs through accurate financial modeling, which included debits and credits research, credit transactions, deposits and budgeting.
- Developed staff expense and reimbursement tracker to reduce user errors and increase reporting accuracy.
- Researched and implemented best practices to improve audit results.
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
- Posted financial data in Excel spreadsheets and managed inventory.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Analyzed balance sheets for mistakes and inaccuracies.
Finance Administrator
Tridaya Dimensi
Graha Enka Deli, Jl. Warung Jati Barat No. 12, West Jakarta City
10.2015 - 12.2017
- Assisted with month-end closing processes by preparing accrual journal entries when necessary.
- Conducted detailed analysis of financial information to identify trends and variances from budget.
- Managed accounts receivable collections process by following up on past due balances.
- Identified areas where processes can be improved upon to increase overall efficiency within the department.
- Coordinated with external auditors during annual audits and provided requested documents as needed.
- Maintained accurate records of all transactions, including accounts payable and receivable, payroll and general ledger entries.
- Provided support to external auditors during annual audit process.
- Assisted with the preparation of financial statements and reports for management review.
- Compiled data for weekly cash flow projections as well as quarterly forecasting models.
- Performed daily bank reconciliations to ensure accuracy of accounting records.
- Reviewed financial information for accuracy and completeness before submitting reports to upper management.
- Prepared financial reports for management review on a monthly basis.
- Generated expense, income, and open balances reports.
- Communicated with clients to address and resolve billing or payment disputes.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Managed relationships with tax authorities, bankers and auditors.
Warehouse Administrator
PT. Telesindo Shop
Jl. Jendral Urip No. 12, Pontianak City
10.2017 - 01.2018
- Monitored stock levels and notified management when necessary.
- Organized warehouse documents and files.
- Maintained and updated records of inventory, shipments, and orders.
- Reviewed invoices for accuracy before processing payments.
- Communicated with vendors regarding product availability and delivery dates.
- Responded to customer inquiries via email or telephone calls in a timely manner.
- Prepared reports related to warehouse operations.
- Collaborated with other staff members on projects related to improving warehouse operations.
- Inspected products for quality control purposes prior to shipment or storage.
- Managed incoming and outgoing shipments.
- Tracked shipments using various shipping software programs.
- Provided support for inventory audits as needed.
- Performed data entry into the company's database system.
- Processed customer orders and ensured accuracy in order fulfillment.
- Assisted in coordinating the maintenance of warehouse equipment.
- Scheduled deliveries of goods from suppliers to customers according to established procedures.
- Developed positive professional relationships with shipping personnel to facilitate optimum service and enhance company's image.
- Conducted monthly, quarterly and yearly inventories of warehouse stock.
- Handled incoming calls and directed callers to appropriate department or employee.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Responded to customer issues to provide immediate resolution and improve retention.
Sales and Marketing Administrator
PT. Albidaya Esra Sejahtera
Jl. Prajurit No. 57-B/48-B Glugur Darat, Medan City
01.2018 - 09.2019
- Facilitated communication between internal departments regarding product launches or promotions.
- Managed social media accounts to increase followership and engagement with target audiences.
- Developed and implemented a comprehensive sales and marketing plan.
- Maintained strong relationships with clients, vendors, and other stakeholders.
- Developed effective messaging strategies to promote products or services across multiple channels.
- Collaborated with creative teams on design concepts for advertising campaigns.
- Analyzed competitor activities to develop strategies for increased market share.
- Performed administrative duties such as filing, data entry and document management.
- Analyzed sales data to identify trends and opportunities for improvement.
- Monitored changes in industry trends to recommend new products or services offerings.
- Coordinated with vendors for timely delivery of promotional items.
- Researched potential partners or sponsorships opportunities.
- Provided support for sales staff by responding to customer inquiries, developing product presentations and preparing reports.
- Created promotional materials, including brochures, flyers, email campaigns and website content.
- Developed sales presentations and communications materials for management team.
- Attended and documented sales meeting minutes, distributed meeting notes, and assigned followup activities.
- Managed client meeting logistics, secured venues and served as main liaison for sales activities.
- Supported sales representatives with scheduling client meetings and coordinating travel for sales presentations.
- Managed canvassing strategies to generate appointments for outside sales team.
- Motivated and mentored employees to increase knowledge, skills and career potential within company.
- Contributed expertise to build successful marketing strategies, including direct, partner and social media approaches.
- Hired and motivated high-performing sales team.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Directed and coordinated products, services and sales activities.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Conducted market research and reported on competitors.
- Resolved customer complaints regarding sales and service.
- Oversaw regional and local sales managers and staff.
Retail Store Manager
PT. Cemerlang Asia Pasifik
Jl. DR. Setia Budi No. 106, Pontianak City
03.2021 - 05.2023
- Analyzed financial data to identify areas of improvement or cost savings opportunities.
- Initiated new product training sessions for employees to improve product knowledge.
- Maintained awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring local competitors.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Conducted regular meetings with staff members to discuss performance issues or new initiatives.
- Monitored employee performance and provided feedback on a regular basis.
- Coordinated stock replenishment processes as needed based on sales trends.
- Performed regular audits to ensure compliance with company standards.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Developed and maintained store policies and procedures.
- Supervised cash drawer balances and deposits of store receipts.
- Prepared and submitted nightly bank deposits.
- Organized new stock for floor placement.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Built and maintained strong working relationships with team members.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Formed and sustained strategic relationships with clients.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Education
High School Diploma -
Kristen Maranatha
Jl. Gusti Situt Mahmud No.30, Pontianak City05-2013
Skills
- Cash Drawer Reconciliation
- Team Leadership
- Store Opening and Closing
- Excellent Communication
- Cash Drawer Balancing
- Money Handling
- Teamwork and Collaboration
- Customer Service
- Positive Attitude
- Cash Flow Management
- Month-end closings
- Stock control
- Barcode scanning
- Warehouse Operations
- Shipping and receiving
- Transportation Scheduling
- Storage Management
- Heavy Lifting
- Logistics Coordination
- Product Promotion
- Marketing Analytics
- Influencer outreach
- Social Media Management
- Brand Marketing
- Retail Operations
- Staff recruitment
- Sales Analysis
- Performance monitoring
Languages
Indonesian
First Language
English
Upper Intermediate (B2)
B2
Korean
Intermediate (B1)
B1
Malay
Beginner
A1
References
References available upon request.
Timeline
Retail Store Manager
PT. Cemerlang Asia Pasifik
03.2021 - 05.2023
Sales and Marketing Administrator
PT. Albidaya Esra Sejahtera
01.2018 - 09.2019
Warehouse Administrator
PT. Telesindo Shop
10.2017 - 01.2018
Finance Administrator
Tridaya Dimensi
10.2015 - 12.2017
Cashier Team Lead
Telkomsel Distribution Centre
02.2014 - 10.2015
High School Diploma -
Kristen Maranatha
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